Everything you need to know about sharing videos to learners and how to collaborate within videos.
## Browse Collection 1. [How to Share Video Links?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/Q5VhLYwLB8w-how-to-share-video-links.md) (Video) 2. [How to Start Video Discussions? ](https://help.trainn.co/AGpoPPdxFsY-video-sharing/sMur6qGdd6g-how-to-start-video-discussions.md) (Video) 3. [How to Enable Learners to Comment on Videos? ](https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos.md) (Video) 4. [How to Embed a Video?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/kcVlte11xrQ-how-to-embed-a-video.md) (Guide) 5. [How to Export Closed Captions? ( SRT format )](https://help.trainn.co/AGpoPPdxFsY-video-sharing/WnXogu4gPbk-how-to-export-closed-captions-srt-format.md) (Guide) 6. [How to Export Closed Captions? (VTT format)](https://help.trainn.co/AGpoPPdxFsY-video-sharing/7CFu7LXixMA-how-to-export-closed-captions-vtt-format.md) (Guide) 7. [How to Export the Transcript?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/AXkbCrb4d60-how-to-export-the-transcript.md) (Guide) 8. [How to Download a Video?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/1CLojfeL79w-how-to-download-a-video.md) (Guide) 9. [How to Export an Audio Track?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/hXR50zYeIzQ-how-to-export-an-audio-track.md) (Guide) 10. [How to Share GIFs?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/QfjqzTd0Vuc-how-to-share-gifs.md) (Guide) 11. [How to Export the Video as a PDF?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/2HndsiBYmak-how-to-export-the-video-as-a-pdf.md) (Guide) 12. [How to Export the Video as Images? ](https://help.trainn.co/AGpoPPdxFsY-video-sharing/Jv7LiI7dZdY-how-to-export-the-video-as-images.md) (Guide) --- # VIDEO: How to Enable Learners to Comment on Videos? ## METADATA - id: VHDdRdC0cjz4h3838DR0fA - type: video - source: Wiki - content_url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos - collection_url: https://help.trainn.co/AGpoPPdxFsY-video-sharing ## TRANSCRIPT - time: 00:00 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=0 text: In this video, let's see how to access learner comments on a published video page. To access learner comments, - time: 00:06 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=6 text: go to the published video page and click on comments and discussions. - time: 00:11 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=11 text: Here's where all comments for this video are collected. Keep in mind that comments represent direct conversations between your - time: 00:17 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=17 text: learners and the video creator. Remember that only videos which are shared in private mode can be accessed to add - time: 00:23 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=23 text: comments. - time: 00:24 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=24 text: Once a private video is shared, your learners will have to login first to access it. - time: 00:30 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=30 text: Once your learner logs in into the video, the option to add comments will be offered. The learner can submit their - time: 00:36 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=36 text: comments here. - time: 00:38 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=38 text: Once the comment is added, you will receive an email notifying you about it. - time: 00:43 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=43 text: Also, in the comments and discussion option, you will find the comment has been added. - time: 00:48 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=48 text: To reply to the comment, just hit the reply icon and add your comment. - time: 00:54 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=54 text: Now let's learn the different ways to offer your videos in private mode, for your learners to offer comments. - time: 01:01 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=61 text: Method one, is using private shareable links. - time: 01:05 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=65 text: To do that, go to share and export. - time: 01:07 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=67 text: Select only people with access can view. - time: 01:11 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=71 text: Here, you can choose the learner who you want to provide private access to by either choosing a learner from your learners - time: 01:17 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=77 text: portal or adding them via email. - time: 01:20 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=80 text: Here, as you can see, the learner has been given access to the video. - time: 01:25 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=85 text: Now you can copy the link and share it with a learner. - time: 01:31 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=91 text: Another method to share private videos is to go to a collection. Here all your videos can be set into private by going to - time: 01:37 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=97 text: share, and then changing it into only people with access can view and following the same steps that we covered earlier, - time: 01:43 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=103 text: now copy the link and share it with your customers. - time: 01:49 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=109 text: Method three, is using a private knowledge base settings and turning the authentication - time: 01:54 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=114 text: to private access. - time: 01:57 url: https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos?start_time=117 text: This means anyone who accesses your private knowledge base, will be offered the comment option. Thank you for watching. ## SUMMARY ## **How to Enable Learners to Comment on Videos?** Learner Comments enable direct communication between learners and content creators within videos and guides. This feature allows learners to ask questions and get clarification exactly where they need it. A video creator is anyone who has created the video- the creator's name will be mentioned below the video ### **Accessing Learner Comments (For Creator)** **Steps** 1. Go to the published video page. 2. Click on Comments and Discussions. This section contains all comments for the video. > **Note:** Comments are direct conversations between learners and video creators. Only videos shared in private mode allow comments. ### **Adding Comments (For Learners)** **Steps** 1. Access the shared video. 2. Log in to access the video. 3. Click on **Comment** below the video. 4. Enter the comment in the text field. 5. Click Submit. > **Note** : When a learner adds a comment you will receive an email, in-app notification, and a pop-up on your comments and discussion option, signaling that a new comment has been added. ### **Responding to Comments (For Creator) ** **Steps** 1. Go to the **Comments and Discussion** section of the video. 2. Find the comment you want to respond to. 3. Click the **reply icon** next to the comment. 4. Enter your response. 5. Click **Submit** to post your reply. > Note: Whenever a comment is added you will receive an email notifying of the same. You will also see a pop-up in your “Comments and Discussions” option, notifying that 2 messages are there. ### **How to Share Videos in Private Mode? ** Learners can add comments to videos only if they are shared in private mode. To learn how to share video privately, click [here](https://docs.google.com/document/d/1YFx5TfRoKkfJjJ20BtyTs22sEy3818hS0GuWajoH9PU/edit?tab=t.0#heading=h.7viuursuxmyo). ### **Comments Notifications** Every time a comment is added by a learner, you will receive both email and in-app notifications, while your learner will receive an email when you add a reply. **Email Notification (for Creator)**  **In-App Notifications (for Creator)** To access this, Click **Workspace Settings\> Notifications**  ### **Who Can Access Learner Comments?** Anyone categorized as a **creator, admin, or owner** can access and be part of comments. Only learners who are categorized as “internal viewer” can add comments. > Note: Comments are available only from the [Grow plan.](https://trainn.co/pricing/?_gl=1%2ajq4xa3%2a_ga%2aODIyNTc2NTc2LjE3NDM0ODk1NDk.%2a_ga_0MZ6L9T7QE%2aczE3NDcwMzg4MzIkbzExOCRnMSR0MTc0NzAzOTY2MCRqMCRsMCRoMA..)