# Knowledge Hub Starter 

> **Source**: [Wiki](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter)
>
> <p>Learn how to set up a self-serve learning portal using Trainn's knowledge hub. Offer 24/7 learning resources for your customers with Trainn.</p>

## Browse Collection

1. [Knowledge Hub Overview](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/RJ6Ddm0Qzes-knowledge-hub-overview.md) (Article)
2. [Create help content](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/VZ5AkW1shPw-create-help-content.md) (Article)
3. [Organize content into collections](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/f3YVUFNZdMU-organize-content-into-collections.md) (Video)
4. [How to set up knowledge hub?](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub.md) (Video)
5. [How to set up a private knowledge hub? ](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ujm1UCmt664-how-to-set-up-a-private-knowledge-hub.md) (Video)

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# ARTICLE: Knowledge Hub Overview

## METADATA

- id: KdOc6W993OGhczdFKRnCOA
- type: article
- source: Wiki
- content_url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/RJ6Ddm0Qzes-knowledge-hub-overview

- collection_url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter

## CONTENT

Trainn’s **Knowledge Hub** empowers you to build rich, scalable learning centers tailored to your audience—customers, employees, or partners. Whether you're addressing support queries, onboarding teams, or sharing product updates, the platform adapts to meet your training and enablement needs.

### **What You Can Build**

Trainn's Knowledge Hub enables you to create comprehensive learning centers for customers, employees, and partners. Whether you need to address customer queries, onboard new team members, or educate users on product updates, our platform adapts to your needs.

### **Choose Your Hub Format**

Trainn lets you choose the format in which you want to set up your learning centre, some examples include: 

**Knowledge Base**
Offer a knowledge base with self-serve resources that help reduce repetitive support tickets and scale customer support. Offer mixed content formats such as videos, guides and articles as self-seserve resources. 

**Video Hub**
 Build a video-focused training portal for visual learners. Ideal to host product demos, how-to tutorials, and step-by-step walkthroughs that showcase your product in action.

**Interactive Hub**
Combine product tours with interactive documentation to create hands-on learning experiences. Users can practice directly within guided workflows while accessing contextual help.

**Technical Documentation**
Develop clean, article-based documentation and support portals. Optimized for technical teams who need searchable, well-organized reference materials.

### **Key Features of Knowledge Hub**

**Knowledge Creation**
 Trainn includes AI-powered authoring tools to help you quickly create how-to videos, step-by-step guides, interactive walkthroughs, and articles without needing external tools or design resources.

**Public & Private Access**
 You can configure your learning center as public or private depending on your training objectives, giving you control over who can access your content.

**Personalized Content Delivery**
 Group users based on roles or login credentials to deliver personalized knowledge base content, ensuring each user gets relevant and contextual learning material.

**Whitelabelling**
 Easily align your learning center with your brand using no-code customization tools. Set up a custom domain, apply brand styles, and use your own logos and icons.

**Security**
 Support secure access with multiple authentication options, including email-based logins, SSO, and SAML-based authentication for private knowledge bases.

**Analytics**
 Track engagement through Google Analytics integration or use the built-in dashboard to monitor learning center usage and content performance.