# Knowledge Hub Starter > **Source**: [Wiki](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter) > >

Learn how to set up a self-serve learning portal using Trainn's knowledge hub. Offer 24/7 learning resources for your customers with Trainn.

## Browse Collection 1. [Knowledge Hub Overview](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/RJ6Ddm0Qzes-knowledge-hub-overview.md) (Article) 2. [Create help content](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/VZ5AkW1shPw-create-help-content.md) (Article) 3. [Organize content into collections](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/f3YVUFNZdMU-organize-content-into-collections.md) (Video) 4. [How to set up knowledge hub?](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub.md) (Video) 5. [How to set up a private knowledge hub? ](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ujm1UCmt664-how-to-set-up-a-private-knowledge-hub.md) (Video) --- # VIDEO: How to set up knowledge hub? ## METADATA - id: 8Ju3eoPqYfrLyJv5vq9xbw - type: video - source: Wiki - content_url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub - collection_url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter ## TRANSCRIPT - time: 00:00 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=0 text: Build your own twenty four seven self serve resource with Train's Knowledge Hub. - time: 00:05 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=5 text: Knowledge Hub is a one stop learning portal where your users can learn everything about your product. - time: 00:11 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=11 text: You can use it to onboard your customers, answer their repetitive support queries, and improve overall product adoption. - time: 00:19 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=19 text: Let's first start by setting up a public knowledge hub that anyone can access, be it your prospects or your customers. - time: 00:26 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=26 text: Trainn will host it for you automatically as a landing page application like this. - time: 00:30 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=30 text: Now let's start building up our knowledge hub. - time: 00:33 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=33 text: You can enable Google analytics with your hub to understand user behaviour. - time: 00:38 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=38 text: You can add custom domains with our whitelabelling options. - time: 00:41 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=41 text: And customize the hub with custom banners and logos. - time: 00:45 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=45 text: You can modify your descriptions and see results in real time. - time: 00:51 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=51 text: Now let's enhance our knowledge hub by adding the training resources you've created on Trainn, including your videos, - time: 00:57 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=57 text: guides, and articles. - time: 00:59 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=59 text: You can recommend videos to your users by adding them into the Recommended videos section. - time: 01:05 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=65 text: You can create categories and group your collections as learning paths for structured learning. - time: 01:10 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=70 text: Based on the content added, the hub layout will change automatically. - time: 01:15 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=75 text: Once you've added all your categories and collections, this is what your knowledge hub will look like. - time: 01:21 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=81 text: Your users can use it as a self-service hub to access and learn the product at their own pace and to resolve their queries. - time: 01:27 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=87 text: Your customers can easily access videos, guides and articles using the search bar or through the content playlists that - time: 01:34 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=94 text: you have created for them. - time: 01:36 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=96 text: Now that you've seen how a public knowledge base functions, let's learn how to make them private. - time: 01:41 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=101 text: We support custom SSO, SAML, and email authentication. - time: 01:46 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=106 text: Once authentication is enabled, only your customers will be able to view the content. - time: 01:50 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=110 text: And moreover this hub can be entirely personalised based on who is logging in. - time: 01:55 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=115 text: You can group your users and show them the relevant content to provide a more personalised experience. - time: 02:02 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=122 text: Under the learners tab, you can track each and every learners activity. - time: 02:07 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=127 text: You can track their engagements, activities, - time: 02:10 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=130 text: logs, and even assign courses easily. - time: 02:16 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=136 text: Start setting up your hub now and onboard and train users at scale only with Trainn. - time: 02:21 url: https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub?start_time=141 text: Try it out now. ## SUMMARY # Building Your Own 24-7 Self-Serve Resource with Trainn's Knowledge Hub Trainn's Knowledge Hub is a one-stop learning portal where your users can learn everything about your product. You can organize your feature walkthroughs, how-to videos, and interactive guides into standalone branded pages or libraries. ## Setting Up Your Knowledge Hub 1. Click on the Knowledge Hub tab to set up your Knowledge Hub. 2. Trainn will host it for you as a landing page or as a widget within your application. ## Customizing Your Knowledge Hub You can customize your Knowledge Hub in the following ways: - Enable Google Analytics to understand user behavior. - Add custom domains with white labeling options. - Customize the hub with custom banners and logos. - Modify descriptions and see results in real time. ## Adding Content to Your Knowledge Hub Follow these steps to add content to your Knowledge Hub: 1. Recommend videos to your users by categories. 2. Group your collections as learning paths for structured learning. 3. Based on the content added, the hub layout will change automatically. Once you've added all your categories and collections, your Knowledge Hub will be ready for use. ## Using Your Knowledge Hub Your users can use the Knowledge Hub as a self-service hub to access and learn the product at their own pace and resolve their queries. You can: - Create a playlist of onboarding videos for new users. - Create walkthrough videos during feature releases to increase adoption. - Enable authentication options like custom SSO, SAML, and email authentication for private content. - Personalize the hub based on user groups for a tailored experience. ## Tracking Learner Activity Under the Learners tab, you can track each learner's activity, engagements, logs, and even assign courses easily. ## Get Started with Trainn's Knowledge Hub Start setting up your hub now to onboard and train users at scale with Trane. Try it out today!