# Video FAQs

> **Source**: [Wiki](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs)
>
> <p>Get answers to all the common queries on video creation. We update our support ticket conversations as answers in this collection.</p>

## Browse Collection

1. [How to make an imported clip display at Full Screen layout?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/ovxvH3GYZ0s-how-to-make-an-imported-clip-display-at-full-screen-layout.md) (Guide)
2. [Can I remove the filler track at once for all the clips?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/5N75ir7KxDU-can-i-remove-the-filler-track-at-once-for-all-the-clips.md) (Guide)
3. [Can I undo the deleted clips?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/V91RN7qY9yw-can-i-undo-the-deleted-clips.md) (Article)
4. [How to adjust the spotlight position?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/Tjy6LltuRcU-how-to-adjust-the-spotlight-position.md) (Article)
5. [How to share videos privately? ](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/qXe5CSVaBZE-how-to-share-videos-privately.md) (Video)
6. [Can I change the narration language of my video?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/fd7O9NNwPNE-can-i-change-the-narration-language-of-my-video.md) (Guide)
7. [Why aren’t changes made to my Voiceover script/narration reflected in the clip when I preview it?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/kwz3vcM3NnI-why-aren-t-changes-made-to-my-voiceover-script-narration-reflected-in-the-clip-when-i-preview-it.md) (Guide)
8. [How to change the Pause duration?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/LZFp1stC1Bw-how-to-change-the-pause-duration.md) (Guide)
9. [How to share a video through email? ](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/mi3F3mMP5VQ-how-to-share-a-video-through-email.md) (Guide)
10. [How to remove the Play icon from the video embedded?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/FZBuUVjyNno-how-to-remove-the-play-icon-from-the-video-embedded.md) (Article)
11. [Can I download a video without publishing? ](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/V4O5dh9lA1I-can-i-download-a-video-without-publishing.md) (Article)
12. [How to change the thumbnail image of the Video?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/fiRt9mutavE-how-to-change-the-thumbnail-image-of-the-video.md) (Guide)
13. [How to modify the video description? ](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/vP8FB4lTQ0Q-how-to-modify-the-video-description.md) (Guide)
14. [What is the maximum size of a pre-recorded video file when uploading to Trainn?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/T493hjSNayE-what-is-the-maximum-size-of-a-pre-recorded-video-file-when-uploading-to-trainn.md) (Article)
15. [How can I pause a recording and resume it later when I'm ready for the next step?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/CCeMoFmsHqw-how-can-i-pause-a-recording-and-resume-it-later-when-i-m-ready-for-the-next-step.md) (Article)
16. [What is the maximum duration for screen recording?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/j3BcaTNfNaA-what-is-the-maximum-duration-for-screen-recording.md) (Article)
17. [Why isn’t my video automatically processed into multiple clips based on interactions made?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/UIJE08madag-why-isn-t-my-video-automatically-processed-into-multiple-clips-based-on-interactions-made.md) (Article)
18. [How do I upgrade from trial to paid plan?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/yubW2Rkl2XM-how-do-i-upgrade-from-trial-to-paid-plan.md) (Guide)
19. [Can I upload a file into Trainn?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/RR1ZzwZ0Rqw-can-i-upload-a-file-into-trainn.md) (Guide)
20. [How to download a video?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/MKzC3xGuh8k-how-to-download-a-video.md) (Guide)
21. [Why am I not able to access certain voiceovers?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/oFDN6aYBwBc-why-am-i-not-able-to-access-certain-voiceovers.md) (Article)

---

# GUIDE: How do I upgrade from trial to paid plan?

## METADATA

- id: BWm555VswxgY5J9B2DMTmA
- type: guide
- source: Wiki
- content_url: https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/yubW2Rkl2XM-how-do-i-upgrade-from-trial-to-paid-plan

- collection_url: https://help.trainn.co/ZYyR6ZjxtDY-video-faqs

## Overview

Ready to unlock more features and scale your training content? Upgrading from your free trial to a paid plan in Trainn is quick and easy. Here’s how you can do it right from your workspace.

## Steps

1. Go to your workspace settings and click on Pricing tab.

2. In the pricing section, click the "Upgrade" button from any one of the plans.

3. In the subscription details modal, click "Proceed To Checkout."

4. Enter your billing address.

5. Enter your payment details and click on "Next"

6. Once your payment is successful, your workspace will be immediately upgraded to the chosen plan.

> Important Note: Only admins and owner of the workspace can upgrade the subscription.

## What happens after you upgrade?

- Your **trial limits** are lifted, and all features of your selected plan are unlocked.

- Your **existing data and videos** from the trial remain intact — no content is lost.

- You’ll receive a **confirmation email** with billing details and your plan summary.

## STEPS

1. **In the navigation bar, click on "Workspace Settings."**

   - image: step-1-screenshot
   - image_url: https://media.trainn.co/wiki/guide_contents/MQcepUtIKMK6SXn4bfORWw.jpg?Expires=1787705463&Signature=fhnVDoTL9ApCR-Vx5JsqnklwC7GrJWO3eHBBXEOmGn7O-jrWfw~gri~YTyDuDWF2aUeqVJ3Jz1RRiALPy~HmSCZE26BIEMcyTDmTgo1SSFP8~RKekHUP8W6orS6A1DpiHNrGlA5J9atVhk6jiVTEjOsvdSeXQGVSA1~iLy0FpSQETwdNghdIwuPixPPUsu~Ezwu2~8jOBeuKUaiP6ScBqtxv9X0PHWWAfotXDqXRTLg7t-6jagVrCMZyNxu6U82CsZQsve99xmFQqkVu~Ru3Ik9TxmkpInoap6pJFNXQX9HN4PzBKHAt8P40pJhOMTjFm1PlYomGWVBtv2A9tHuULA__&Key-Pair-Id=K1HNJ3N9MZY0EV

2. **In the settings menu, select the "Pricing" tab.**

   - image: step-2-screenshot
   - image_url: https://media.trainn.co/wiki/guide_contents/WkqIdkYekgFFLTgP36GTHg.jpg?Expires=1787705463&Signature=03kDgCRz8nGvRGmLVSL5Lr3wUv8FI8CIMzOH45qfOBv84iLveNB4bJsz7G19Th7FqcF8SP517lsGpw4-QhCBJXlanVf~Co8E5Ev9WYRuCMJ01kiwPxqxJ9NGwzRsqd3pJVbfZzC4v-qsp1SrHqgsfJMXmYfxjDc~oFDn7pkQ8POdIcuHDMS36FfJg3Hg6wanUuWB4rIF6Hh1yoaPEL3Z-~Qxh-ESs-QrWzR0XueUty96zm7UJiqrJ42z2H3K~kYUzArUBQxlwQfQ5gk0TCiJaT~2F1qWHxulGVjwgUSMr23ha7GtSOzLvzgyTI6JT--vdm4fpJNANS6zpawwTkQKBQ__&Key-Pair-Id=K1HNJ3N9MZY0EV

3. **If your trial has ended, you'll be taken to the Pricing tab by default and a notification bar will be shown at the top.**

   - image: step-3-screenshot
   - image_url: https://media.trainn.co/wiki/guide_contents/CLbcauPXMXcFYP2138WRUA.jpg?Expires=1787705463&Signature=spsxS8yLyNnix1WMvsdUD3axJwu5RRBNMA~vLCxIA7C055g8ddMg9ZV9~fdcNjzRifCS0i6A36fDVIt0fKTCCc9V8f~1GNI~PJOIb7eeOMTsmOEiupIBzqGGHybLCyT5YSnX3qCDOvwsUZWUnIkT0IyuulOMf885prHKvpwLvL4YAeud7utM42T3CkkracIARCQPEthsbae24SaGoR5nEOY0vCWdGMyrC6DV2nhGNg-eTjgbyEH9OZeD-QR597YUtJongPLDa3ByODNczjhTmOEAEiVnCGagNvtlVSpoejAofS5l4f1HtFZxhmsO5PYFJDqiqfU94XXBI5XmLI34vg__&Key-Pair-Id=K1HNJ3N9MZY0EV

4. **Click the "Upgrade" button from any one of the plans in the pricing section.**

   - image: step-4-screenshot
   - image_url: https://media.trainn.co/wiki/guide_contents/ov0X3AamCPH5gcZZjV3LUQ.jpg?Expires=1787705463&Signature=yorOGasB1Fd254JtDUNqbFWz6GVdaGmpPUBxUHmGeTu2mS-RfHMsoz~U-SgCGjvUO6hmX6gBHm7hQlq3WMGpKoCM5g3bj13IWpsfs0hMNuioH-a1hrK4vI3EE~Cmd6lnNMUB66P~G9bR8sdm9OaBcendDw2mxDeebLcU1zbYhOJDDeeTsA3RZ42fEb2c3~FrZ6-Ot6LCFeC4OZoO~fQAcJ9QJOPdYkYgGlv3trhn-8vQraDxd90n-Ebha3lf5cyNCndmqNC09SVWVD-aYW2v4damNfI26A-WwFOHSeyum3m-lrcVOvOK4fMvKLUKAzuCcGt9pOwB7dumUVTBd43eWA__&Key-Pair-Id=K1HNJ3N9MZY0EV

   Review the details and select the plan that fits your needs.

5. **In the subscription details modal, click "Proceed To Checkout."**

   - image: step-5-screenshot
   - image_url: https://media.trainn.co/wiki/guide_contents/o9J2SEkD9juCXmjRyhNCJA.png?Expires=1787705463&Signature=ehYiWc9JJSLZm9Fnfw31vfrGLZa75CqZDClR54~piQBCQUgoOG5yCjJi6tIJUc9qrCuqh72ETbGzo2YY0ev8SPzXQUc~37VyzBDa94zjrytcioCUhnVHObERvHvSzAKWu0fXXDgEyZYdEv1bRMLGfq8F--kjSMeMJU~7xLDgasclGsOqSikGOfHY9Ajd4CLIDqDblhi9T4mg5hDwhDx2JPRkelL-4D3zZOsARW7~Pt86bmJx2jym-dgq-xu6kKwKtdeKWQ19NEDUFebko65Ctn5i-XPfzQLwmR0X5Jpie71Nle5SGgD3p7sVfpRb1zm-zlBSWsbtekcSH2FRt7Yo0g__&Key-Pair-Id=K1HNJ3N9MZY0EV

   You’ll be prompted to add your **billing information** and **payment method**. Ensure all details are accurate to avoid any processing issues.

6. **Enter your billing address.**

   - image: step-6-screenshot
   - image_url: https://media.trainn.co/wiki/guide_contents/88VvynPAI6wBGYYiyTt9wA.png?Expires=1787705463&Signature=pO7c8tFJm21z803RJGwdySZItCzBuJiQIfDpL-DIX7sKKiQ43r0sxrFEm8eA9MtQlFyoLj7aE1x9WYbNgawYwUMT~fcZ~Nz68ZUl7E3MiCL302-scy~3JjTB3YFnneHFB-S8YB3WWerC0eeHiO~DV2wTgqQUsRgsC2o5AhTGQJ0rbxQCAWjDmewJim-7xX0A0VJK5rReC0z7Xl9cWivZEQBy0lQnL38F59C2GQxD1FDd9BnGTYOv9PgeN0K0cm7vhz0GSWTLjBVwAAsoz9qVx9sTZ3Vc-h7rdvXIAyNb8VibQw-95-gcXxff2H2kxnjwzeY9qcJlDvlG11SV0Yye9g__&Key-Pair-Id=K1HNJ3N9MZY0EV

7. **Enter your payment details and click on "Next"**

   - image: step-7-screenshot
   - image_url: https://media.trainn.co/wiki/guide_contents/bnOfxSAZ5Gs1Wpj35DsRfQ.png?Expires=1787705463&Signature=M-eK0Wx55mj3ii9oJAMlCO7DxLIAs1jaIkUHRls7xPV9VxHOTHrwHirIUA1Vu7ABGiJY6hNrNgXkKnX97DTviVBRF5q3HoINFNFxAnYz4SFs93FgXlqvn7zlNTQik7Rvta~VsTDA8jiQMktYBvcot~khylgSXi6nZ0O~JT4b7-O1gsGSYxcaEKJDKWacich6iFPGmsAOXtlgLE62KWS2uwc3Ha77EwamjJ7mCUHIvIG3BAb1rEE8t6bc57YNYfJV6P0Q0bwRYmQLmGFJAwk~64fOEv5GJBtRuGr7qy6gSUoTT12o4xoO5Yc3R~X~TfKR6zE~sUXRl38huBREAB4roA__&Key-Pair-Id=K1HNJ3N9MZY0EV

   Once your payment is successful, your workspace will be immediately upgraded to the chosen plan.