# Wiki knowledge base ### Recommended - [Trainn Overview](https://help.trainn.co/lEpBUXv8WUg-recommended-videos/yvpBYjKRCho-trainn-overview.md): Revolutionize Customer Education with Trainn by ChargebeeIf your training teams are still relying on one\-on\-one calls and scattered help docs to train customers, it's time for a change\. The future of customer education is AI\-powered, personalized, and built for scale\. Train by Chargebee is redefinin\.\.\. - [Distribution made easy](https://help.trainn.co/lEpBUXv8WUg-recommended-videos/2DV1GMXvSD4-distribution-made-easy.md): Trainn: Simplifying Video Training DistributionTrainn makes it incredibly easy to distribute your video training content to your customers\. Here are some of the ways you can utilize Trainn to enhance your training distribution:Sharing and Embedding VideosShare your videos as custom links\.Embed them \.\.\. - [Trainn's AI\-Powered Video Creation](https://help.trainn.co/lEpBUXv8WUg-recommended-videos/9sRDwYfTz8Y-trainn-s-ai-powered-video-creation.md): Create your next instructional video in under 5 minutesVideos are a great medium to educate your users about your product\. But worried about the time and the cost involved? With Train, automagically create short videos for your digital product in minutes\.No complex tools or video editing experience \.\.\. - [Trainn's AI\-Powered Guides](https://help.trainn.co/lEpBUXv8WUg-recommended-videos/xdLDJJ1mCtE-trainn-s-ai-powered-guides.md): Introducing Guides by Trainn: Transforming Product Workflows into Interactive Learning ExperiencesAre you tired of spending hours writing training documentations, manually capturing product screenshots, and conducting one\-on\-one training sessions to explain even the simplest features? Not anymore\. G\.\.\. - [Trainn's No\-Code Knowledge Hub](https://help.trainn.co/lEpBUXv8WUg-recommended-videos/gQC46W2FFTU-trainn-s-no-code-knowledge-hub.md): Introducing Trainn's Knowledge HubEffortlessly launch your personalized self\-serve learning portal under a week without writing a single line of code\. This is Trainn's Knowledge Base, a 24\-7 self\-serve resource created to onboard our customers, offer answers to their support queries, and improve the\.\.\. - [Trainn's No\-Code LMS](https://help.trainn.co/lEpBUXv8WUg-recommended-videos/XsSKDegUv04-trainn-s-no-code-lms.md): Trainz LMS \- Build Your Training Academy body \{ font\-family: Arial, sans\-serif; line\-height: 1\.6; margin: 20px; \} h1, h2, h3 \{ color: \#333; \} p \{ margin\-bottom: 10px; \} ul \{ margin\-\.\.\. ### Categories #### Video Creation - [Video Creation Starter](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter): Get started with video creation\. This collection offers you everything you need to create your first video, share, and edit them with ease\. - [Can I upload a file into Trainn?](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/RR1ZzwZ0Rqw-can-i-upload-a-file-into-trainn.md): Can I upload a file into Trainn?Yes — Trainn allows you to upload your video files and pdfs to enhance your training content\. Whether you want to include supporting documents, or media files, uploading is simple\. Also allows you to upload files and edit on top of it\.What types of files can I upload \.\.\. - [What is Trainn's Creation Tool?](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/Ru9yLlSXf8Q-what-is-trainn-s-creation-tool.md): Introduction Trainn’s video creation tool is the easiest and fastest way for teams to create how\-to's and product training videos for their digital products\.  Our Core Features: Why They Matter? Below are the key features that revolutionize video creation with Trainn, unlike traditional video c\.\.\. - [Install Browser Extension for Video Creation](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/onN6K7RJ7Zs-install-browser-extension-for-video-creation.md): Welcome to your first guide with Trainn\! This guide walks you through the process of signing in to Trainn and setting up the necessary tools to create your first video\. Step 1: Go to https://trainn\.co/ Step 2: Get started by creating an account: Click Sign up to start a free trial Click Sign in if\.\.\. - [Content usage, and administration](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/ygPqE9yY3Qo-content-usage-and-administration.md): Overview Trainn allows you to create and manage product tutorials, walkthroughs, and training videos at scale\. The number of videos you can create in your Trainn workspace depends on the subscription plan you’re currently on\. Here’s a clear breakdown of both video creation and user limits for each p\.\.\. - [Navigating Trainn's Video Creation Tool](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/Z0JniKChPWE-navigating-trainn-s-video-creation-tool.md) - [How do I upgrade from trial to paid plan?](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/yubW2Rkl2XM-how-do-i-upgrade-from-trial-to-paid-plan.md): OverviewReady to unlock more features and scale your training content? Upgrading from your free trial to a paid plan in Trainn is quick and easy\. Here’s how you can do it right from your workspace\.StepsGo to your workspace settings and click on Pricing tab\.In the pricing section, click the "Upgrade"\.\.\. - [How to download a video?](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/MKzC3xGuh8k-how-to-download-a-video.md): OverviewDownloading your videos can be useful when you need to:Host videos on your own platformShare them offlineUse them in presentations or external training materialsNote: The processing time may vary depending on the length and complexity of your video\.StepsIn the right side navigation on the pu\.\.\. - [How to record your first video?](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/how-to-share-screen-and-record-a-video.md): How to record your first video?OverviewTrainn’s video creation tool lets you capture screen recordings and instantly turn them into professional\-quality how\-to and tutorial videos with in\-built AI automation\. Based on the screen recording Trainn automatically adds contextual scripts with AI voiceove\.\.\. - [How to Upload & Edit Video?](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/fy6iFMMEbuQ-how-to-upload-edit-video.md): How to Upload & Edit Video?The upload video feature allows you to import videos such as product screen recordings, webinar content, and recorded presentations, edit them using AI, and store them in Trainn for easy distribution to your learners\.StepsFrom the library, click Create > Create Vide\.\.\. - [How to Edit Your Video?](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/pOx1WOkXcb0-how-to-edit-your-video.md): Editing a Video with TrainnIn this guide, we will walk you through the process of editing a video using Train after completing your screen recording\. Train automatically generates a video preview, which you should watch entirely to decide if any edits are needed\. If no edits are required, you can di\.\.\. - [How to Share Your Videos?](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/QhhN8bRKnKU-how-to-share-your-videos.md): Once you've created and published a video in Trainn, sharing it with your audience is simple and flexible\. Whether you want to embed it in your application, include it in a Knowledge Base, or simply send a direct link — Trainn gives you multiple ways to distribute your videos effortlessly\.Sharing yo\.\.\. - [How to Manage Content in Trainn?](https://help.trainn.co/ZNn4D7XohB0-video-creation-starter/nyG7ve9gFeY-how-to-manage-content-in-trainn.md): Accessing Your ContentThe library is the central hub for all videos, guides, articles created/uploaded into the workspace\.Access the LibraryClick on the "Library" section in the left sidebar to access all files created in Trainn\.Navigate Between Library TypesTeam Library: Click on "Team" under the L\.\.\. - [Video Editing](https://help.trainn.co/video-editing): Become a master of video editing\. By the end of this series, you will know how to create world\-class training videos that knock the socks off your customers\! - [How to Blur Sensitive Information in a Video?](https://help.trainn.co/video-editing/blur-sensitive-information-from-your-video.md): How to Apply Blurs to Protect Sensitive Information in Your VideoIn this guide, we will learn how to apply blurs to your video to protect sensitive information\. Follow these steps to effectively add and manage blurs in your video content\.Step\-by\-Step Guide Access the Blur Option: \.\.\. - [How to Trim a Video Clip?](https://help.trainn.co/video-editing/trim-a-video-clip.md): How to Trim a Clip?The Trim feature in Trainn allows you to trim clips by shortening their start or end points\. This is useful when you want to remove unnecessary portions of a clip and keep only the most relevant content\.Steps In this guide, we will learn how to trim a clipSelect the clip you \.\.\. - [How to Add and Edit Spotlight\(s\)?](https://help.trainn.co/video-editing/highlight-important-information-in-your-video.md): How to Add and Edit Spotlight\(s\)?The spotlight effect highlights important click actions within your video clip to direct viewer attention to crucial actions or information\. Method 1: Auto\-Apply Spotlights Using AutomationAuto\-apply spotlight is available only for the Autogenerate AI Voiceovers\.\.\. - [How to Add and Edit Object\(s\) to a clip?](https://help.trainn.co/video-editing/m29Vtqf95bA-how-to-add-and-edit-object-s-to-a-clip.md): How to Add and Edit Object\(s\) to a clip?The Add Object feature lets you add arrows, text boxes, or rectangles within a video clip\. You add these objects when you want to direct viewer attention to specific areas of your screen or provide additional context within your videos\.Object types include:&nb\.\.\. - [How to Apply and Edit Zooms?](https://help.trainn.co/video-editing/QP2e2woUGx0-how-to-apply-and-edit-zooms.md): How to Apply and Edit Zooms?Zoom effects help direct your viewers' attention to specific areas in your video that matter most\. When you showcase a feature with voiceovers, spotlights, and well\-timed zooms that capture the feature perfectly, you create engaging content that keeps viewers focused\.In T\.\.\. - [How to Use Advanced Clip Editing?](https://help.trainn.co/video-editing/zBRZXs0djqo-how-to-use-advanced-clip-editing.md): How to Use Advanced Clip Editing?The Edit Video Timeline feature in Trainn provides granular control over individual clips including Video/Image, Narration, and Filler tracks\. Access control if: You want to trim, fast\-forward, slow down video tracksControl narration timing and activation w\.r\.t \.\.\. - [How to Hide a Clip?](https://help.trainn.co/video-editing/UqsnhyfeV2E-how-to-hide-a-clip.md): How to Hide a Clip?Trainn's Hide feature allows you to temporarily remove specific clips from your final video without permanently deleting them\. This gives you the flexibility to exclude certain segments from the final video while keeping them in your project/ video editing page for future use or r\.\.\. - [How to Clone a Clip?](https://help.trainn.co/video-editing/NDdtVayn09s-how-to-clone-a-clip.md): How to Clone a Clip? The clone feature in Trainn allows you to duplicate an existing clip, making it easy to repurpose a screen recording\. This saves time by eliminating the need to re\-record the same interaction or recreate a similar clip from scratch\. StepsIn this guide, we'll walk through ho\.\.\. - [How to Merge Video Clips?](https://help.trainn.co/video-editing/merge-video-clips.md): How to Merge Clips?Trainn allows you to combine two or more consecutive clips into a single clip\. This is especially useful when you're demonstrating related actions that are better understood through a single clip\. Merging clips also lets you add a single narration across the combined clip, making \.\.\. - [How to Split a Video Clip?](https://help.trainn.co/video-editing/split-a-video-clip.md): How to Split a Clip?Use the split feature to divide a clip into two separate clips at any specific time point\. This is helpful when you want to break down the longer clips into smaller and more focused segments\. StepsIn this guide, we will learn the steps to split a clip\.Select the clip you wan\.\.\. - [How to Reorder Clips?](https://help.trainn.co/video-editing/reorder-video-clips.md): How to Reorder Clips?The Reorder Clips feature in Trainn lets you change the sequence of clips in your video timeline\. This gives you complete flexibility in restructuring the narrative flow of your tutorial video after recording, to improve clarity or fine\-tune the storytelling flow\.  Ste\.\.\. - [How to Delete Clip\(s\) ?](https://help.trainn.co/video-editing/sYRcO46Zh10-how-to-delete-clip-s.md): How to Delete clip\(s\)?The Delete Clips feature in Trainn helps you to remove unwanted clips from the video\. You can easily eliminate outdated content, redundant interactions from the video to create more streamlined tutorials\. StepsIn this guide, we will learn how to delete clips\.Delete a singl\.\.\. - [How to Import a Video to an Existing Video?](https://help.trainn.co/video-editing/insert-clips-from-one-video-to-another.md): How to Import a Video to an Existing Video? This feature allows you to seamlessly reuse content from existing videos in your Trainn library\. You can either import the entire video or select specific clips to be added to a new or existing video\.This helps reduce duplication of work and enables consis\.\.\. - [How to Record New Video Sequence in an Existing Video?](https://help.trainn.co/video-editing/gMXi3wwYdOg-how-to-record-new-video-sequence-in-an-existing-video.md): OverviewEasily update or enhance your existing Trainn videos by recording additional clips directly within the video editor\. Whether you missed a step during your initial recording or your product has been updated, the Record Additional Video feature allows you to quickly capture new content and sea\.\.\. - [How to Create Video Transitions?](https://help.trainn.co/video-editing/gP2amS00xwU-how-to-create-video-transitions.md): How to Create a New Slide? The Create Slide feature in Trainn allows you to add slides between video clips\. This is especially helpful when you're transitioning between topics, introducing a new section, or want to break the flow with a clear visual separator\.Slides serve as static visual elements t\.\.\. - [How to Recover Deleted Clips from a Video?](https://help.trainn.co/video-editing/add-and-manage-video-clips.md): How to Recover Deleted Clips from a Video? The "Create Clips from Available Recordings" feature in Trainn allows you to reuse parts of your original screen recording or previously imported content that may have been deleted or missed during video editing\. This makes it easier to recover or reinsert \.\.\. - [Video Design](https://help.trainn.co/mf9eKMHIzYw-video-design): Everything you need to know about designing your videos, and optimizing them for better accessibility\. - [How to Generate Video Intro?](https://help.trainn.co/mf9eKMHIzYw-video-design/5D4Dg1UfmNA-how-to-generate-video-intro.md): How to Generate Video Intro?Video intro slides are opening visual elements that appear at the beginning of videos\. In Trainn, you can automatically generate video introductions from your video recordings, create custom intro slides, or upload your own slides\.You generate video intro slides when you \.\.\. - [How to Add Call\-to\-Actions to a Video?](https://help.trainn.co/mf9eKMHIzYw-video-design/rKJCdFah2Uc-how-to-add-call-to-actions-to-a-video.md): How to add CTA to a video?Call\-to\-Actions \(CTAs\) in Trainn let you drive user engagement by prompting viewers to take a specific action like visiting a link, signing up, or exploring more content, directly from your video player\. CTAs appear as clickable buttons within your video at specific timesta\.\.\. - [How to Customize Video Border?](https://help.trainn.co/mf9eKMHIzYw-video-design/couFbgwDCRM-how-to-customize-video-border.md): How to Customize Video Border?Border styles enhance the visual appeal of your videos by offering different ways to change the look and feel of your video borders\.StepsClick the Border style option from the right sidebar menu of your video editor\.Configure the border settings:Select Border Type to ch\.\.\. - [How to Add Video Chapters?](https://help.trainn.co/mf9eKMHIzYw-video-design/z2u5KA1Kz3c-how-to-add-video-chapters.md): How to Add Video Chapters?Chapters in Trainn help break your video into clear, navigable sections, making it easier for viewers to consume content, revisit specific parts, and understand the video structure at a glance\. This is especially useful for long\-form videos such as product demos, webin\.\.\. - [How to Add Background Music to Your Video?](https://help.trainn.co/mf9eKMHIzYw-video-design/add-background-music-to-your-video.md): How to Add Background Music to Your Video?Background music enhances the video learning experience by complementing your voiceovers and creating a more engaging atmosphere for viewers\. You can choose from Trainn's music library, upload your own audio files, or disable background music entirely to foc\.\.\. - [How to Add Subtitles and Captions?](https://help.trainn.co/mf9eKMHIzYw-video-design/H6hILWyID6E-how-to-add-subtitles-and-captions.md): How to Add Subtitles and Captions?Trainn makes it easy to add subtitles and closed captions to your videos—improving accessibility, engagement, and viewer comprehension\. Once your video is published, Trainn automatically generates subtitles based on the narration you’ve added\. You can edit them and \.\.\. - [How to Duplicate/Clone a Video?](https://help.trainn.co/mf9eKMHIzYw-video-design/MXJwOeNmeQU-how-to-duplicate-clone-a-video.md): How to Clone/Duplicate a Video?You duplicate a video when you want to create a copy with all existing settings, effects, design, and clips without recording new content from scratch\. This feature is particularly useful for creating multilingual versions of your training content, allowing you to reac\.\.\. - [How to Change Video Layout and Resolution?](https://help.trainn.co/mf9eKMHIzYw-video-design/sDFyMq4UOEI-how-to-change-video-layout-and-resolution.md): How to Change Video Layout & Resolution?The change layout option enables you to adjust the size of your video in the viewing window\. The Trainn's video player is optimized for 16:9 ratio\. A background template is automatically added around your clips to maintain this ratio\. This spacing ensures \.\.\. - [How to Change Video Background Colour/Image?](https://help.trainn.co/mf9eKMHIzYw-video-design/YC6llJp21MM-how-to-change-video-background-colour-image.md): How to Change Video Background Colour/Image?In Trainn, you can add background images or background colors to alleviate your video design\.Steps to Change Background ImageNavigate to the video editor toolbar within any video and click Background Color\.Under the default Image option, select a template \.\.\. - [How to Crop a Video?](https://help.trainn.co/mf9eKMHIzYw-video-design/gjd5wtec1ZU-how-to-crop-a-video.md): How to Crop a Video? You crop a video when you want to remove unwanted portions from a clip\. For example, if you want to remove a left navigation bar from the recorded clip, you can use the crop feature, to crop out that section\. Note: If you want to remove or block visual from a certain section for\.\.\. - [AI Voiceovers](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers): Everything you need to know about adding, editing, customizing voiceovers for your videos in Trainn\. - [Can I change the narration language of my video?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/fd7O9NNwPNE-can-i-change-the-narration-language-of-my-video.md): Also AnswersCan I translate the narration of my video into another language?SolutionYes, you can change the narration language of a video\. Trainn supports 25\+ global languages for video narration, helping you serve global customers\.  - [How to use "Use AI Voiceovers"?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/8GJcsIr21hI-how-to-use-use-ai-voiceovers.md): How to use "Use AI Voiceovers?Note: In Trainn before you record a video, you can choose your preferred mode of voiceover generation\. In this guide we introduce how to use the "Use AI Voiceovers" feature\. The Use AI Voiceovers feature in Trainn is the fastest way to create step\-by\-step how\-to vi\.\.\. - [How to Convert My Voice Recording to AI Voice?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/zaI66cvUypo-how-to-convert-my-voice-recording-to-ai-voice.md): How to Convert My Voice Recording to AI Voice?Note: In Trainn, you can choose your preferred mode of voiceover generation before you record a video\. In this guide, we will learn how to record your own voice, and convert it into an AI voice\.Convert your natural voice recordings into AI\-generated voic\.\.\. - [How to Change Voiceover Settings?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/HBSJU27GVeQ-how-to-change-voiceover-settings.md): How to Change Voiceover Settings?Trainn allows you to customize your video voiceovers by changing the voice style and accent to match your brand tone or regional audience\. Customizing the voice helps improve clarity, relatability, and engagement with your content, whether you need a warm conversatio\.\.\. - [How to Record My Own Voice for Videos?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/qU9e5kBKRbk-how-to-record-my-own-voice-for-videos.md): How to Record My Own Voice for Videos? Note: Before you create a video in Trainn, you can choose how to create voiceovers\. In this guide, we will learn how to record your own voice to add narrations to your videos\.The Use My Voice feature captures your natural voice during screen recording sessions,\.\.\. - [How to Add Voiceovers After Recording Video?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/tHzI52iQOog-how-to-add-voiceovers-after-recording-video.md): How to Add Voiceovers After Recording Video?Note: In Trainn, you can choose your preferred mode of voiceover generation before recording a video\. This guide explains how to first record your video and then later add voiceovers using the "Add Voice Later" option\. The Add Audio Later option lets \.\.\. - [How to Use the Text to Speech Editor?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/KXfRPMNo0q4-how-to-use-the-text-to-speech-editor.md): How to Use the Text to Speech Editor?This guide explains how to use the text to speech editor to edit voiceovers scripts\.Voice SettingsTrainn offers four different ways to create voiceovers for a video\. Select these options before creating a video:Use AI VoiceoversConvert My Voice Recording to AI Vo\.\.\. - [How to change the Pause duration?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/LZFp1stC1Bw-how-to-change-the-pause-duration.md): Also AnswersWhat are the available durations for the Pause that can be applied in narration?SolutionWhile Trainn automatically incorporates natural pauses in its AI voiceovers, you can enhance your narration by strategically adding custom pauses\. These additional breaks create a more authentic speak\.\.\. - [Why aren’t changes made to my Voiceover script/narration reflected in the clip when I preview it?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/kwz3vcM3NnI-why-aren-t-changes-made-to-my-voiceover-script-narration-reflected-in-the-clip-when-i-preview-it.md): Also AnswersHow to know whether the voiceover script/narration has been updated/reflected in the clip when I preview?SolutionChanges made in the textbox \( narration/voiceover script \) require a few seconds to process and update the clip\. When you click the Play button, it shows a loading animation\. \.\.\. - [Working with Voiceovers](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/1Owc0jkkoI8-working-with-voiceovers.md): A voiceover is a narration or spoken audio track that accompanies visual content to provide information, context, or narrative\. In today's digital learning environment, clear audio narration significantly improves knowledge retention and engagement compared to text\-only or silent video content\. Trai\.\.\. - [How to Modify Video Pitch, Speed, Volume?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/37zXhcLkrLQ-how-to-modify-video-pitch-speed-volume.md): How to Modify Video Pitch, Speed, Volume? Trainn allows you to customize the tone and delivery of your AI\-generated voiceovers using the Voice Modulation settings\. This includes adjusting the pitch, volume, and speed of the narration to better match your brand personality, target audience, or specif\.\.\. - [How to Create Videos in 29\+ Languages?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/nrQg52pBWbE-how-to-create-videos-in-29-languages.md): How to Create Multilingual Voiceovers?With Trainn, you can easily create videos in multiple languages\. Whether you are delivering content to a global audience or supporting regional teams, you can generate voiceovers in multiple languages without needing to recreate your videos from scratch\.This fea\.\.\. - [How to Add Pauses to Voiceover Scripts?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/J2Ka15NcxB0-how-to-add-pauses-to-voiceover-scripts.md): How to Add Pauses to Voiceover Scripts?Use the Add Pause feature to insert a short break in your AI\-generated voiceover, helping you create more natural, clear, and engaging audio\. Adding pauses gives you greater control over the pacing and flow of your content when you want to emphasize a point, se\.\.\. - [How to Add Custom Pronunciations in Voiceovers?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/vUSlZtxUqTk-how-to-add-custom-pronunciations-in-voiceovers.md): How to Add Custom Pronunciations in Voiceovers?The Custom Pronunciations feature allows you to fine\-tune how the AI pronounces specific words or phrases in your voiceovers\. This is especially helpful for brand names, product terminology, acronyms, or any unique words that might otherwise be misprono\.\.\. - [How to Handle Non\-Translatable Words in Voiceovers?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/gblAEyPvb6Y-how-to-handle-non-translatable-words-in-voiceovers.md): How to Handle Non\-Translatable Words in Voiceovers?Trainn lets you clone your videos into multiple languages\. When doing so, there may be specific words or phrases—such as brand names, product names, technical terms, or acronyms—that should remain untranslated\. To ensure these words stay consistent \.\.\. - [How to Connect Elevenlabs to Access Custom Voices?](https://help.trainn.co/ixDQzM3SEN0-ai-voiceovers/k9gCkSLxw78-how-to-connect-elevenlabs-to-access-custom-voices.md): How to Connect Your 11Labs Account in TrainIn this guide, we will walk you through the steps to connect your 11Labs account with Train\. Follow these simple steps to get started:Step 1: Access the Integrations Tab Navigate to the Integrations tab in Train\. Select 11Labs from the list of availab\.\.\. - [Video Sharing](https://help.trainn.co/AGpoPPdxFsY-video-sharing): Everything you need to know about sharing videos to learners and how to collaborate within videos\. - [How to Share Video Links?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/Q5VhLYwLB8w-how-to-share-video-links.md): How to Share Video Links?Trainn makes it easy to share your video tutorials using simple, customizable links\. Whether you're sharing video content with learners, you have control over who can view it through these shareable links\. You can customize these links : To allow anyone with the li\.\.\. - [How to Start Video Discussions?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/sMur6qGdd6g-how-to-start-video-discussions.md): How to Start Video Discussions? Video Discussions allow creators and admins to collaborate directly within videos\. This feature enables internal team members to provide feedback, suggest changes, and discuss content improvements in context\. A creator is someone who creates the video, this infor\.\.\. - [How to Enable Learners to Comment on Videos?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos.md): How to Enable Learners to Comment on Videos? Learner Comments enable direct communication between learners and content creators within videos and guides\. This feature allows learners to ask questions and get clarification exactly where they need it\. A video creator is anyone who has created the\.\.\. - [How to Embed a Video?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/kcVlte11xrQ-how-to-embed-a-video.md): How to Embed a Video?Trainn lets you embed your video tutorials directly into websites, blogs, help centers, or internal tools using a simple embed code that is generated\.  When any changes are made to the video in Trainn will automatically be reflected/updated wherever it’s embedded, eliminati\.\.\. - [How to Export Closed Captions? \( SRT format \)](https://help.trainn.co/AGpoPPdxFsY-video-sharing/WnXogu4gPbk-how-to-export-closed-captions-srt-format.md): How to Export Closed Captions? \( SRT format \)Trainn allows you to export your video's closed captions in SRT \(SubRip Subtitle\) format — one of the most widely supported subtitle file types\. This format is ideal for uploading captions to platforms like YouTube or LinkedIn and other media players that\.\.\. - [How to Export Closed Captions? \(VTT format\)](https://help.trainn.co/AGpoPPdxFsY-video-sharing/7CFu7LXixMA-how-to-export-closed-captions-vtt-format.md): How to Export Closed Captions \(VTT format\)Trainn enables you to export closed captions for your video in VTT \(WebVTT\) format\. This file contains time\-stamped subtitles, making it easy to upload captions to video players or media platforms that support subtitle tracks\. This format allows you to custo\.\.\. - [How to Export the Transcript?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/AXkbCrb4d60-how-to-export-the-transcript.md): How to Export the Transcript?Trainn allows you to export the complete transcript of your video tutorial, capturing all spoken narration\. This is useful to verify how accurately the video has been translated into another language\. StepsClick on the Share and Export Options on the video page\.\.\. - [How to Download a Video?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/1CLojfeL79w-how-to-download-a-video.md): How to Download a Video?Trainn lets you download your complete video, giving you a standalone copy that can be played offline, shared directly, or stored locally without requiring access to the Trainn platform\.StepsClick on the Share and Export Options on the video page\.Navigate to the Export tab in\.\.\. - [How to Export an Audio Track?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/hXR50zYeIzQ-how-to-export-an-audio-track.md): How to Export an Audio Track?Trainn allows you to extract and download only the audio from your video tutorials\. This feature is ideal for repurposing your voiceover as a podcast or sharing an audio\-only version of your content\.Steps Click on the Share and Export Options on the video page\.Navig\.\.\. - [How to Share GIFs?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/QfjqzTd0Vuc-how-to-share-gifs.md): How to Share GIFs?Trainn allows you to convert and share your video tutorials in GIF format\. GIFs are perfect for sharing quick demonstrations in emails, presentations, chat applications, or platforms where video embedding might be challenging\.Export as GIFTrainn lets you convert and export your ent\.\.\. - [How to Export the Video as a PDF?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/2HndsiBYmak-how-to-export-the-video-as-a-pdf.md): How to Export the Video as a PDF?Trainn allows you to convert and export your video tutorials into PDF documents that include step\-by\-step screenshots from your recording\. This creates a printable, shareable version of your video content that can be distributed offline to users\. Export Video as\.\.\. - [How to Export the Video as Images?](https://help.trainn.co/AGpoPPdxFsY-video-sharing/Jv7LiI7dZdY-how-to-export-the-video-as-images.md): How to Export the Video as Images?Trainn allows you to convert and export your video tutorials into a series of still images\. This feature automatically captures screenshots from your entire video and packages them into a downloadable zip file, which can be used for creating handouts or slide decks\.\.\.\. - [Video Analytics](https://help.trainn.co/By7QrMBkLdQ-video-analytics): Everything you need to know about measuring your video engagement and analytics using Trainn's analytics dashboard\. - [Understanding Video Analytics](https://help.trainn.co/By7QrMBkLdQ-video-analytics/UaThql6gxhk-understanding-video-analytics.md): Understanding Video AnalyticsVideo analytics in Trainn help you measure the effectiveness of your video training content and understand engagement patterns\. You can track comprehensive data including video views, learner engagement metrics, and feedback to optimize your training programs\.Use video a\.\.\. - [Video FAQs](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs): Get answers to all the common queries on video creation\. We update our support ticket conversations as answers in this collection\. - [How to make an imported clip display at Full Screen layout?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/ovxvH3GYZ0s-how-to-make-an-imported-clip-display-at-full-screen-layout.md): How to make an imported clip display at Full Screen layout?SolutionWhen an imported clip doesn’t appear in full\-screen layout despite selecting the Change Layout>Maximize Layout, it’s likely due to a resolution mismatch\. Adjusting the video resolution to 720p can help ensure the clips fit the ful\.\.\. - [Can I remove the filler track at once for all the clips?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/5N75ir7KxDU-can-i-remove-the-filler-track-at-once-for-all-the-clips.md): Can I remove the filler track at once for all the clips?SolutionNo, filler tracks cannot be removed for all clips simultaneously\.Reason  Filler tracks are automatically applied when the clip’s narration track length and the video track length differ\. It helps to fill the gap when the narra\.\.\. - [Can I undo the deleted clips?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/V91RN7qY9yw-can-i-undo-the-deleted-clips.md): Solution Deleted clips cannot be directly undone, but they can be recovered by extracting the specific segment from your original screen recording\.  You can recover by creating a clip from your existing screen recording\.  To learn how, refer to this documentation\.   - [How to adjust the spotlight position?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/Tjy6LltuRcU-how-to-adjust-the-spotlight-position.md): Also answers Where to find the option to adjust the spotlight position? Solution You can reposition spotlights after adding them to your video\. The adjust position option becomes available only after you've successfully added and saved a spotlight to a specific timeline segment\. Additionally, you ca\.\.\. - [How to share videos privately?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/qXe5CSVaBZE-how-to-share-videos-privately.md): How can I share videos privately with specific users?Trainn allows you to share videos with specific learners rather than making them publicly accessible\. You can share videos privately in three ways:Share linksCollectionsKnowledge basePrivate Shareable LinksClick on the Share and Export Option\.In t\.\.\. - [Can I change the narration language of my video?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/fd7O9NNwPNE-can-i-change-the-narration-language-of-my-video.md): Also AnswersCan I translate the narration of my video into another language?SolutionYes, you can change the narration language of a video\. Trainn supports 25\+ global languages for video narration, helping you serve global customers\.  - [Why aren’t changes made to my Voiceover script/narration reflected in the clip when I preview it?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/kwz3vcM3NnI-why-aren-t-changes-made-to-my-voiceover-script-narration-reflected-in-the-clip-when-i-preview-it.md): Also AnswersHow to know whether the voiceover script/narration has been updated/reflected in the clip when I preview?SolutionChanges made in the textbox \( narration/voiceover script \) require a few seconds to process and update the clip\. When you click the Play button, it shows a loading animation\. \.\.\. - [How to change the Pause duration?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/LZFp1stC1Bw-how-to-change-the-pause-duration.md): Also AnswersWhat are the available durations for the Pause that can be applied in narration?SolutionWhile Trainn automatically incorporates natural pauses in its AI voiceovers, you can enhance your narration by strategically adding custom pauses\. These additional breaks create a more authentic speak\.\.\. - [How to share a video through email?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/mi3F3mMP5VQ-how-to-share-a-video-through-email.md): How to share a video through email?Also Answer: How to embed a video in emails?SolutionYou can share videos through emails via shareable links or by using a thumbnail GIF\. A thumbnail GIF allows you to share an interactive GIF in an email, and when clicked, takes the viewer directly to the\.\.\. - [How to remove the Play icon from the video embedded?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/FZBuUVjyNno-how-to-remove-the-play-icon-from-the-video-embedded.md): Also answer How to remove the Play icon from the GIF embedded? Solution Yes, you can remove the Play icon from embedded videos or GIFs\. This requires assistance from our support team to modify the overlay settings\. Contact our support team at support@trainn\.co to request the removal of the Play ic\.\.\. - [Can I download a video without publishing?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/V4O5dh9lA1I-can-i-download-a-video-without-publishing.md): Solution  No, you cannot download a video without publishing it\. Videos must be published before they become available for download\. The Download option only appears on the published video page after you have completed the publishing process\. You can download the video through Export Video\.&nbs\.\.\. - [How to change the thumbnail image of the Video?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/fiRt9mutavE-how-to-change-the-thumbnail-image-of-the-video.md): How to change the thumbnail image of the Video?SolutionTrainn allows you to change the thumbnail image as needed\. You can update the thumbnail whenever you want to modify your video's appearance\. Tip: Choose a clear, relevant thumbnail that represents your video content to improve viewer engage\.\.\. - [How to modify the video description?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/vP8FB4lTQ0Q-how-to-modify-the-video-description.md): How to modify the video description?AnswerThe video description appears below your published video and provides a brief summary of your video content\. This helps the viewers to understand the context of your video before watching and allows you to share additional information not covered in the vide\.\.\. - [What is the maximum size of a pre\-recorded video file when uploading to Trainn?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/T493hjSNayE-what-is-the-maximum-size-of-a-pre-recorded-video-file-when-uploading-to-trainn.md): Also Answers Why am I unable to upload a video file? Solution When uploading video files \(screen recordings, webinar recordings\), you must consider the file size limit based on your current subscription plan\.  Click to get your subscription details Tip 💡: Keep your videos concise and focused \- \.\.\. - [How can I pause a recording and resume it later when I'm ready for the next step?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/CCeMoFmsHqw-how-can-i-pause-a-recording-and-resume-it-later-when-i-m-ready-for-the-next-step.md): Also Answers How can I pause my screen recording without returning to the Trainn tab? I can't find the pause button while screen recording\.  Pre\-requisites Pin the Trainn extension in the extension bar at the right top of the browser window\.  SolutionPause functionality allows you to t\.\.\. - [What is the maximum duration for screen recording?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/j3BcaTNfNaA-what-is-the-maximum-duration-for-screen-recording.md): Also Answers Why does screen recording stop automatically? Solution The maximum duration for screen recording is limited to 8 minutes\. Your recording session automatically stops when your recording time reaches this limit\. Once your recording is processed into video, you can add a new screen recor\.\.\. - [Why isn’t my video automatically processed into multiple clips based on interactions made?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/UIJE08madag-why-isn-t-my-video-automatically-processed-into-multiple-clips-based-on-interactions-made.md): Also answers Why are my clips not captured properly? Why isn't my video capturing any interactions I made during recording? Why aren't automatic zooms, spotlights, and voiceovers appearing in my video despite enabling these features? Pre\-requisite Install the Trainn extension in your browser\. E\.\.\. - [How do I upgrade from trial to paid plan?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/yubW2Rkl2XM-how-do-i-upgrade-from-trial-to-paid-plan.md): OverviewReady to unlock more features and scale your training content? Upgrading from your free trial to a paid plan in Trainn is quick and easy\. Here’s how you can do it right from your workspace\.StepsGo to your workspace settings and click on Pricing tab\.In the pricing section, click the "Upgrade"\.\.\. - [Can I upload a file into Trainn?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/RR1ZzwZ0Rqw-can-i-upload-a-file-into-trainn.md): Can I upload a file into Trainn?Yes — Trainn allows you to upload your video files and pdfs to enhance your training content\. Whether you want to include supporting documents, or media files, uploading is simple\. Also allows you to upload files and edit on top of it\.What types of files can I upload \.\.\. - [How to download a video?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/MKzC3xGuh8k-how-to-download-a-video.md): OverviewDownloading your videos can be useful when you need to:Host videos on your own platformShare them offlineUse them in presentations or external training materialsNote: The processing time may vary depending on the length and complexity of your video\.StepsIn the right side navigation on the pu\.\.\. - [Why am I not able to access certain voiceovers?](https://help.trainn.co/ZYyR6ZjxtDY-video-faqs/oFDN6aYBwBc-why-am-i-not-able-to-access-certain-voiceovers.md): Solution  Certain voiceovers are marked as premium and are only available on the Grow and Business plans\. To unlock the full range of voiceover options, upgrade to a Grow or Business plan\. - [Tips for Video Creation](https://help.trainn.co/DU1adOkC77A-tips-for-video-creation): Learn video creation best practices with Trainn - [Clone a Video in 29 Languages](https://help.trainn.co/DU1adOkC77A-tips-for-video-creation/xf7Hz2UWA9o-clone-a-video-in-29-languages.md): How to Clone/Duplicate a Video?You duplicate a video when you want to create a copy with all existing settings, effects, design, and clips without recording new content from scratch\. This feature is particularly useful for creating multilingual versions of your training content, allowing you to reac\.\.\. - [How to keep your videos always up\-to\-date](https://help.trainn.co/DU1adOkC77A-tips-for-video-creation/8MJ2TLtVnjA-how-to-keep-your-videos-always-up-to-date.md): How to Update Your Videos During Product UpdatesThis video is part of Trainn's Knowledge Base, which was last updated in July\. Since then, we have added a new feature to our product called Create Manuals\. This feature is not available in the product UI shown in this video\. If you look at Trainn's cu\.\.\. - [How to create a GIF in Trainn?](https://help.trainn.co/DU1adOkC77A-tips-for-video-creation/wLZxDN80964-how-to-create-a-gif-in-trainn.md): How to create a GIF in Trainn? Solution  GIF is a compressed, looped animation created from a short video\. Trainn allows you to create GIFs that are perfect for sharing quick demonstrations in emails, presentations, chat applications, or platforms where video embedding might be challenging\. Ste\.\.\. - [Best Practices for Video Creation in Trainn](https://help.trainn.co/DU1adOkC77A-tips-for-video-creation/ZZH35jyGcq0-best-practices-for-video-creation-in-trainn.md): Best Practices for Recording: Record the chrome tab instead of the window or entire screen\. Recording the chrome tab will eliminate the other tabs and bookmarks bar\. Make sure you're using browsers full size before starting the recording\. After starting the recording do not resize the window\. Each\.\.\. - [Best Practices while creating & sharing videos:](https://help.trainn.co/DU1adOkC77A-tips-for-video-creation/ToCqonz6uB0-best-practices-while-creating-sharing-videos.md): Try recording in HD for better clarity\. The image/video clarity depends on the screen you’re recording in\. Restrict the video length whenever possible\. Videos with more than 5 minutes of playtime generally get less viewership compared to the smaller ones\. In the case of long videos try creating th\.\.\. - [Best Practices for general operations:](https://help.trainn.co/DU1adOkC77A-tips-for-video-creation/TfqeHjmwfOw-best-practices-for-general-operations.md): Define specific roles for each and every collaborator in your Trainn workspace\. For high quality and instant video creation, we recommend having a set of consistent creators whose primary responsibility is to create videos Create new videos every week based on the most common support queries you r\.\.\. #### Guides - [Guide Starter Kit](https://help.trainn.co/tqwwqzlujhu-guide-starter-kit): Learn about Trainn's Instructional and Interactive guides\. Create instructional and user manuals for your products and turn them into interacrive learning experiences with a single click\. - [How to create a guide?](https://help.trainn.co/tqwwqzlujhu-guide-starter-kit/HAZuFX9sZvM-how-to-create-a-guide.md): Trainn: Step\-by\-Step Documentation GuidesTurn any process into step\-by\-step documentation guides in just minutes with Trainn\.Creating GuidesGo to the Create option in your dashboard to start creating your guides\.You can record your screen to capture workflows\.Trainn will turn them into guides\.Altern\.\.\. - [Upload screenshots to create guide](https://help.trainn.co/tqwwqzlujhu-guide-starter-kit/nYOk2uq3YTI-upload-screenshots-to-create-guide.md): Guides by Trainn \- Interactive Learning Experiences Made EasyAre you tired of spending hours writing product documentations, taking manual product screenshots, and going on one\-on\-one training sessions? Not anymore\! Introducing Guides by Trainn\. Trainn helps you turn your product workflows into inte\.\.\. - [Turn Video into a Guide](https://help.trainn.co/tqwwqzlujhu-guide-starter-kit/cI9wjlE66GY-turn-video-into-a-guide.md): Turn Video into GuideIf you've already created a video in Trainn, you can instantly convert it into a Guide\. This allows you to generate three training resources in one go—a video, a step\-by\-step walkthrough, and a text\-based guide—saving time while maximizing learner reach\.How to Turn a Video into \.\.\. - [Install Browser Extension of Guide Creation](https://help.trainn.co/tqwwqzlujhu-guide-starter-kit/i03bJDRRAz8-install-browser-extension-of-guide-creation.md): Welcome to your first guide with Trainn\! This guide walks you through the process of signing in to Trainn and setting up the necessary tools to create your first guide\. Step 1: Go to https://trainn\.co/ Step 2: Get started by creating an account: Click Sign up to start a free trial Click Sign in if\.\.\. - [Guide Editing](https://help.trainn.co/e01tPFTFyJI-guide-editing): Learn how to edit guide descriptions, screenshots, and steps\. - [Understanding guide descriptions](https://help.trainn.co/e01tPFTFyJI-guide-editing/dQMSAEUNMgs-understanding-guide-descriptions.md): Creating and Editing Interactive Guides with TrainnIn this video, we will explore how to create and edit interactive guides using Trainn\. This tool allows you to generate guides that are both informative and engaging\.OverviewThe guide's overview is where you provide a brief introduction to the guide\.\.\. - [Add guide warnings and informational tips](https://help.trainn.co/e01tPFTFyJI-guide-editing/kJ3qyYa5NPY-add-guide-warnings-and-informational-tips.md): How to Add Warnings and Tips to Your GuidesIn this video, we will learn how to enhance your guides by adding warnings and tips\. Follow these steps to effectively incorporate them into your content\.Step 1: Start with a GuideBegin by opening your guide\. Here, you will find the options to add warnings \.\.\. - [Inserting a new step in a Guide](https://help.trainn.co/e01tPFTFyJI-guide-editing/LCjbhSgVLVs-inserting-a-new-step-in-a-guide.md): How to insert a new step in the guide? Once Trainn generates your step\-by\-step guide, you may need to modify it to meet your specific requirements\. This might involve inserting extra steps between existing ones to provide complete instructions\. Trainn offers multiple ways to add additional content i\.\.\. - [How to Edit Guide Images?](https://help.trainn.co/e01tPFTFyJI-guide-editing/Qdczc5mzrac-how-to-edit-guide-images.md): How to Edit Guide Images in TrainIn this video, we will learn how to edit guide images in Trainn\. Follow these steps to enhance your guides effectively:Accessing the Guide EditorClick on Edit Guide to access the Guide Editor page\.Updating ScreenshotsTo update a screenshot or replace an old step, nav\.\.\. - [How to clone/duplicate a guide?](https://help.trainn.co/e01tPFTFyJI-guide-editing/P1iPRUlqSbk-how-to-clone-duplicate-a-guide.md): AnswerTrainn allows you to create a similar guide without starting from scratch\. Cloning duplicates an entire guide with all its content and steps intact\. This feature is especially useful when you need multiple language versions of the same guide\.StepsGo to the guide’s editing page Click on th\.\.\. - [Guides Sharing](https://help.trainn.co/14DHYVIFSSU-guides-sharing): Learn how to distribute your guides with Trainn\- organize as collections, embedd in your website, share as links, repurpose as courses for your acadmey and much more\. - [How to Start Guide Discussions?](https://help.trainn.co/14DHYVIFSSU-guides-sharing/2z4AvpPq0oU-how-to-start-guide-discussions.md): How to Start and Reply to Guide Discussions in TrainIn this video, we will learn how to start and reply to guide discussions in Train\. Follow these steps to leave feedback effectively\.Step\-by\-Step Guide Open the Published Guide: Begin by opening the guide where you wish to leave feedback\. Navi\.\.\. - [4 ways to share guides](https://help.trainn.co/14DHYVIFSSU-guides-sharing/k3Hb2bf446c-4-ways-to-share-guides.md): Guides by Trainn \- Interactive Learning Experiences Made EasyAre you tired of spending hours writing product documentations, taking manual product screenshots, and going on one\-on\-one training sessions? Not anymore\! Introducing Guides by Trainn\. Trainn helps you turn your product workflows into inte\.\.\. - [How to Enable Learners to Comment on Guides?](https://help.trainn.co/14DHYVIFSSU-guides-sharing/0WPO87GI9bA-how-to-enable-learners-to-comment-on-guides.md): How to Enable Learners to Comment on Guides?Learner Comments allow direct communication between learners and content creators within guides\. This feature enables learners to ask questions and seek clarification exactly where they need it, enhancing engagement and learning\.Accessing Learner Comments \.\.\. - [Organize content into collections](https://help.trainn.co/14DHYVIFSSU-guides-sharing/f3YVUFNZdMU-organize-content-into-collections.md): Organizing Training Content as Shareable CollectionsThis video teaches us how to organize training content as shareable collections\. Collections are a helpful way to organize your training content\. You can share collections independently through unique links, or use them to upload content into your \.\.\. - [Set Guide Default View](https://help.trainn.co/14DHYVIFSSU-guides-sharing/wUMcR2JP9M8-set-guide-default-view.md) - [How to Share a Guide as Markdown Form?](https://help.trainn.co/14DHYVIFSSU-guides-sharing/ou6wxJ7XXwM-how-to-share-a-guide-as-markdown-form.md) - [How to Share a Guide in the Assessment Form?](https://help.trainn.co/14DHYVIFSSU-guides-sharing/ME5B8RCqggU-how-to-share-a-guide-in-the-assessment-form.md) - [How to Embed a Guide?](https://help.trainn.co/14DHYVIFSSU-guides-sharing/BcM2DUecnI4-how-to-embed-a-guide.md) - [How to Share Guide Links?](https://help.trainn.co/14DHYVIFSSU-guides-sharing/U6HyUkQiyW4-how-to-share-guide-links.md): How to Share Guide Links? Trainn makes it easy to share your guides using simple, customizable links\. Whether you're sharing guides with learners, you have control over who can view it through these shareable links\. You can customize these links : To allow anyone with the link to view\.\.\. - [Guide FAQs](https://help.trainn.co/o4qq61pSYGE-guide-faqs): Get access to the most frequently asked questions about Guides - [How to clone/duplicate a guide?](https://help.trainn.co/o4qq61pSYGE-guide-faqs/P1iPRUlqSbk-how-to-clone-duplicate-a-guide.md): AnswerTrainn allows you to create a similar guide without starting from scratch\. Cloning duplicates an entire guide with all its content and steps intact\. This feature is especially useful when you need multiple language versions of the same guide\.StepsGo to the guide’s editing page Click on th\.\.\. - [How to Reorder a Clip?](https://help.trainn.co/o4qq61pSYGE-guide-faqs/EQQ06Rsdcbo-how-to-reorder-a-clip.md): You can change the sequence of steps in your guide by dragging and dropping them into the desired order\.To reorder the steps within the guide Go to Guide editing pageClick on Reorder buttonClick and hold the drag handle on the step you want to moveDrop the handle to where you want it positioned\.\.\. - [How to Delete a Guide?](https://help.trainn.co/o4qq61pSYGE-guide-faqs/jv9ShtjygyU-how-to-delete-a-guide.md): AnswerWhen you delete a guide, it moves to the trash, and its sharing link becomes unavailable\. Deleted guides can be restored from the trash if needed\.Steps Click the delete icon on the guide's published pageSelect Yes, delete it from the confirmation pop\-upAlternative method In the libra\.\.\. - [How to bulk delete guide steps?](https://help.trainn.co/o4qq61pSYGE-guide-faqs/QO7afNYsVgE-how-to-bulk-delete-guide-steps.md): Answer  When you need to delete multiple unnecessary steps at once, then follow these steps Go to the Guide editing page Hover over the steps to reveal selection boxes Check the boxes for the steps you want to delete Tip: To select consecutive steps, check the box for the first step, then h\.\.\. #### In-App Tutorials - [In\-App Tutorials](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials): Introducing In\-App Tutorials\. Trainn’s no\-code solution to deliver videos and guides directly inside your product, right where your users need them\! - [Trainn User Identity API Documentation](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/OBYwhUrd1QA-trainn-user-identity-api-documentation.md): Setting User Identity for Trainn Embeds Before using the identity feature, ensure that User Identification is enabled in your In\-App Tutorials Configuration page\. Once enabled, calling identity allows Trainn to accurately attribute learner progression, overall engagement, and other analytics to the \.\.\. - [Setup & Installation](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/hujSnetwQYQ-setup-installation.md): The first step to creating In\-App Tutorials is configuring it for your application\. Share this documentation with your engineering team to complete the setup\. 1\. Add the In\-App Tutorials Snippet To enable In\-App Tutorials, you’ll need to add a one\-time JavaScript code snippet to your application’s H\.\.\. - [Setup for frameworks \(Vue, React, Angular\)](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/11kqrTSm2G8-setup-for-frameworks-vue-react-angular.md): Vue 3 import \{ onMounted \} from 'vue'; function loadTrainn\(\) \{ if \(\!window\.Trainn\) \{ window\.Trainn = \(\.\.\.args: any\[\]\) => \{ \(window\.Trainn\.q \|\|= \[\]\)\.push\(args\); \}; \} if \(\!document\.getElementById\('trainn\-script'\)\) \{ const s = document\.createElement\('script'\); s\.id = '\.\.\. - [Introducing In\-App Tutorials](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/5aE8ZlIIjjg-introducing-in-app-tutorials.md): Introducing In\-App TutorialsTrainn’s In\-App Tutorials is a no\-code solution that enables Product and Customer Success teams to embed videos and training guides directly inside their application\.This allows you to deliver contextual, in\-app learning experiences — such as guided product tours or featu\.\.\. - [Top 4 Places for In\-App Tutorials](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/At5C9H6LQdY-top-4-places-for-in-app-tutorials.md): Guide to Using In\-App Tutorials Before adding In\-App Tutorials, use this checklist to find high\-impact placements: Features or modules with repetitive “how\-to” support tickets Features or modules with low usage or adoption Features or modules that often require 1:1 training Features or modules wi\.\.\. - [Understanding URL Variables](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/NizpCj2i50g-understanding-url-variables.md): What are Static and Dynamic URLs? When you're setting up In\-App Tutorials in your application, you'll encounter two types of URLs: Static URLs A static URL is a fixed web address that always points to the same specific page\. It doesn't change based on user actions, sessions, or content being viewed\.\.\. - [Understanding In\-App Tutorial Limits](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/tebQQXa2Jzk-understanding-in-app-tutorial-limits.md): Depending on your plan there are certain limits for In\-App Tutorials, defined by the following: Number of In\-App Tutorials Number of Learners Number of In\-App Tutorials This represents the number of embeds that are in an active state within your product\.An In\-App Tutorial can exist in one of the \.\.\. #### Knowledge Hub - [Knowledge Hub Starter](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter): Learn how to set up a self\-serve learning portal using Trainn's knowledge hub\. Offer 24/7 learning resources for your customers with Trainn\. - [Knowledge Hub Overview](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/RJ6Ddm0Qzes-knowledge-hub-overview.md): Trainn’s Knowledge Hub empowers you to build rich, scalable learning centers tailored to your audience—customers, employees, or partners\. Whether you're addressing support queries, onboarding teams, or sharing product updates, the platform adapts to meet your training and enablement needs\. What You \.\.\. - [Create help content](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/VZ5AkW1shPw-create-help-content.md): In this guide, you'll learn how to create help content for your knowledge base using Trainn\. Each content type—videos, guides, and articles—plays a key role in helping users resolve issues independently, adopt features faster, and reduce the need for 1:1 support\. Videos Videos in your knowledge base\.\.\. - [Organize content into collections](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/f3YVUFNZdMU-organize-content-into-collections.md): Organizing Training Content as Shareable CollectionsThis video teaches us how to organize training content as shareable collections\. Collections are a helpful way to organize your training content\. You can share collections independently through unique links, or use them to upload content into your \.\.\. - [How to set up knowledge hub?](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ukqid6dgoke-how-to-set-up-a-knowledge-hub.md): Building Your Own 24\-7 Self\-Serve Resource with Trainn's Knowledge HubTrainn's Knowledge Hub is a one\-stop learning portal where your users can learn everything about your product\. You can organize your feature walkthroughs, how\-to videos, and interactive guides into standalone branded pages or libr\.\.\. - [How to set up a private knowledge hub?](https://help.trainn.co/XEBZODkrKak-knowledge-hub-starter/ujm1UCmt664-how-to-set-up-a-private-knowledge-hub.md) - [Knowledge Hub Setup](https://help.trainn.co/ro3xVitpegw-knowledge-hub-setup): Learn how to set up your knowledge base with Trainn\. This collection features all the videos, guides and documentation to get started with building your knowledge base\. - [Customize Branding](https://help.trainn.co/ro3xVitpegw-knowledge-hub-setup/JlGtRLogo8Q-customize-branding.md): Trainn lets you customize your knowledge base to create a seamless brand experience for your users\. You can customize the following elements to match your organization's identity Custom domain for your Knowledge base  Header and footer  Brand style \- Banner image, favicon image, and logo\.\.\. - [How to set up a private knowledge hub?](https://help.trainn.co/ro3xVitpegw-knowledge-hub-setup/ujm1UCmt664-how-to-set-up-a-private-knowledge-hub.md) - [Single Sign\-On SAML \(Knowledge Hub\)](https://help.trainn.co/ro3xVitpegw-knowledge-hub-setup/9j1CKkpNV6w-single-sign-on-saml-knowledge-hub.md): Configure SAML Single Sign\-On In Identity Provider Create a Application/Client in Identity Provider Enable Single Sign\-On with SAML Sign\-on mode Configure Client Id as https://\{workspace\-name\}\.api\.trainn\.co/hub Provide the Application Callback URL or reply URL as https://\{workspace\-name\}\.api\.tra\.\.\. - [How to create help videos?](https://help.trainn.co/ro3xVitpegw-knowledge-hub-setup/YUBOStxF49c-how-to-create-help-videos.md): How to record your first video?OverviewTrainn’s video creation tool lets you capture screen recordings and instantly turn them into professional\-quality how\-to and tutorial videos with in\-built AI automation\. Based on the screen recording Trainn automatically adds contextual scripts with AI voiceove\.\.\. - [Public & private hub](https://help.trainn.co/ro3xVitpegw-knowledge-hub-setup/2a6Nm6208AM-public-private-hub.md): Trainn allows you to control who can access your Knowledge Hub by choosing between public or private access settings\. This ensures your content reaches the right audience while maintaining appropriate security levels\. Access control options  To control how users access your Knowledge Hub, you h\.\.\. - [How to create help guides?](https://help.trainn.co/ro3xVitpegw-knowledge-hub-setup/EQo0mXTKbu0-how-to-create-help-guides.md): How to Create a Guide in TrainnIn this video, we will learn how to create a guide using Trainn\. Follow these steps to create an effective guide:Step 1: Start Creating a Guide Select Create, then choose Create Guide\. You have the option to either record your screen to generate a step\-by\-step gu\.\.\. - [How to create a help article?](https://help.trainn.co/ro3xVitpegw-knowledge-hub-setup/hTLfUZNljdo-how-to-create-a-help-article.md): Trainn's article feature enables you to create comprehensive written content that combines text, multimedia, and interactive elements in one place\. This allows you to create engaging educational materials, documentation, and knowledge base articles\. Tip: You can attach YouTube link and also ins\.\.\. - [Knowledge Hub Management](https://help.trainn.co/UzQH08LL5y4-knowledge-hub-management): Learn how to manage your Knowledge Hub\. This collection contains types of user roles, creating learner groups for private knowledge hub, and managing learners\. - [Types of user roles](https://help.trainn.co/UzQH08LL5y4-knowledge-hub-management/41cRR8seWPI-types-of-user-roles.md): OverviewTrainn offers a flexible roles and permissions system that allows you to manage user access based on their responsibilities within your workspace\. Each role comes with a predefined set of permissions that control what users can see and do within the workspace\. These roles help streamline col\.\.\. - [Create learner groups for Hub](https://help.trainn.co/UzQH08LL5y4-knowledge-hub-management/bxGt9PKmDgE-create-learner-groups-for-hub.md): Organizing Learners with Learner GroupsWith Learner Groups, you can efficiently organize learners based on shared learning needs, ensuring the right content reaches the right teams at the right time\. Here's how you can utilize the Learner Groups dashboard to manage your learning environment effectiv\.\.\. - [Manager knowledge hub learners](https://help.trainn.co/UzQH08LL5y4-knowledge-hub-management/uy3r4Nt02Xc-manager-knowledge-hub-learners.md): Meet the Learner's TabWelcome to your all\-in\-one view of how users engage with your training content\. From videos to LMS modules, track what's working and drive better outcomes with real insights\. This is your Learner's Dashboard\.Automatic Engagement TrackingEvery time someone registers through your\.\.\. - [Knowledge Hub FAQs](https://help.trainn.co/ny8EyE87goo-knowledge-hub-faqs): Find the answers to all your queries on setting up, managing and building a knowledge base with the Trainn's Knowledge Hub\. - [Can I set up multiple knowledge hub within the same workspace?](https://help.trainn.co/ny8EyE87goo-knowledge-hub-faqs/j2cJGqSgnZw-can-i-set-up-multiple-knowledge-hub-within-the-same-workspace.md): Answer Yes, you can create multiple Knowledge Hub instances within the same account or workspace\. Each Knowledge Hub operates independently and can be customized with its own unique settings\. This is particularly helpful for organizations managing multiple brands, products, or distinct user groups \.\.\. #### Academy - [Academy Starter Kit](https://help.trainn.co/6FnAYTPaRN8-academy-starter-kit): Get started with setting up an Academy\. Learn the basics of creating a course, and hosting it by building an academy from scratch\. - [Create Lessons for your Courses](https://help.trainn.co/6FnAYTPaRN8-academy-starter-kit/WfBf9w5bQSI-create-lessons-for-your-courses.md): With Trainn, you don’t need five different tools to build a great learning experience\. Trainn combines powerful content creation capabilities with a built\-in LMS, so you can go from idea to published courses—all within a single platform\. Note: If you're currently on the Starter Plan, upgrade to the \.\.\. - [Introducing Trainn LMS](https://help.trainn.co/6FnAYTPaRN8-academy-starter-kit/prEDT6CJex8-introducing-trainn-lms.md): Welcome to Trainn LMS—your all\-in\-one Learning Management System designed to simplify customer training, boost product adoption, and accelerate customer onboarding at scale\. Why Trainn LMS? Trainn LMS combines powerful AI\-powered course authoring with robust learning management features—giving you t\.\.\. - [Navigating Trainn LMS: An Admin's Perspective](https://help.trainn.co/6FnAYTPaRN8-academy-starter-kit/Wo7BOP5kUl0-navigating-trainn-lms-an-admin-s-perspective.md) - [Navigating Trainn LMS: A Learner's Perspective](https://help.trainn.co/6FnAYTPaRN8-academy-starter-kit/Lai17ta0G8U-navigating-trainn-lms-a-learner-s-perspective.md) - [Create your First Course](https://help.trainn.co/6FnAYTPaRN8-academy-starter-kit/VDE1Hhyk2EU-create-your-first-course.md): Course Creation OverviewCreating courses in Trainn is straightforward\. Trainn offers a no\-code course builder that allows you to convert your existing training resources into lessons\. Its drag\-and\-drop style editor enables teams of all sizes to set up courses and go live in under a week\.This guide o\.\.\. - [Set up your Academy](https://help.trainn.co/6FnAYTPaRN8-academy-starter-kit/bUb0jAwgl0M-set-up-your-academy.md): Design Custom Landing Pages with Trainn's No\-Code ToolsWith Trainn's no\-code tools, you can easily design custom landing pages for your courses\. Follow the steps below to set up a custom landing page for all your courses:Step 1: Access Academy BuilderGo to the Academy tab in your dashboard to access\.\.\. - [Personalizing Courses in Trainn](https://help.trainn.co/6FnAYTPaRN8-academy-starter-kit/xjphudpq6qc-personalizing-courses-in-trainn.md): Setting Up Adaptive Learning Experiences in TrainnWith Trainn, you can use one academy and personalize it for your employees, customers, and partners at the same time\. In this tutorial, learn how to set up adaptive learning experiences for your customers\.Admin View of Your AcademyThe Admin view of y\.\.\. - [Academy Analytics](https://help.trainn.co/6FnAYTPaRN8-academy-starter-kit/AuXo8igvAog-academy-analytics.md): Academy and Course Analytics Guide body \{ font\-family: Arial, sans\-serif; line\-height: 1\.6; margin: 20px; \} h1, h2, h3 \{ color: \#333; \} p \{ margin\-bottom: 10px; \} ul \{ margin\-bottom\.\.\. - [Create Courses](https://help.trainn.co/Q7z5rSdqpT8-create-courses): Learn how to create a course in Trainn\. This collection includes how to setup lessons, knowledge checks, certifications, and course assessments\. - [Create your First Course](https://help.trainn.co/Q7z5rSdqpT8-create-courses/VDE1Hhyk2EU-create-your-first-course.md): Course Creation OverviewCreating courses in Trainn is straightforward\. Trainn offers a no\-code course builder that allows you to convert your existing training resources into lessons\. Its drag\-and\-drop style editor enables teams of all sizes to set up courses and go live in under a week\.This guide o\.\.\. - [Configure and Setup Course Assessment](https://help.trainn.co/Q7z5rSdqpT8-create-courses/O7bL3tpyJms-configure-and-setup-course-assessment.md): Setup Course AssessmentCourse assessment in Trainn’s LMS serves as a comprehensive knowledge check for learners to measure how effectively earners have absorbed the course lessons\. Think of it as the final exam for your course \- just like traditional classroom exams which test students’ mastery\.\.\. - [To Setup Certification for the Course](https://help.trainn.co/Q7z5rSdqpT8-create-courses/lskNx36JUjQ-to-setup-certification-for-the-course.md): To Setup Certification for the CourseCertification in Trainn Academy allows you to award digital certificates to learners who successfully complete the courses\.Important: Certification is not enabled by default \- you must activate it to make the feature available for your course\.Enable Certification\.\.\. - [Build an Academy](https://help.trainn.co/CVzpx3qw0C0-build-an-academy): Get started with building an academy to host and manage your courses\. This collections covers the essentials of setting up an academy, assigning courses to learners and setting up events\. - [Academy Overview](https://help.trainn.co/CVzpx3qw0C0-build-an-academy/mbPKMmektYc-academy-overview.md): What is an Academy? An Academy in Trainn is your branded learning portal—similar to platforms like Coursera or Udemy—where your learners can log in, access courses, and enroll in them\. It acts as a centralized hub for delivering and managing training content\. Using Trainn’s no\-code Academy Builder, \.\.\. - [Set up Academy Login & Home Page](https://help.trainn.co/CVzpx3qw0C0-build-an-academy/ylbv4cq2lC8-set-up-academy-login-home-page.md): Setting up Academy Login & Home PageFor your academy to go live, you need to configure two essential pages \- the Login Page and the Home Page\.This guide will walk you through setting up your Academy Login Page to control the access experience and ensure it reflects your brand identity\.Configure\.\.\. - [Assignment Mode: Assigning Courses to Learner](https://help.trainn.co/CVzpx3qw0C0-build-an-academy/PmKIp4VBS9Y-assignment-mode-assigning-courses-to-learner.md): How to Assign Courses in Academy BuilderIn this guide, we will explore how to assign courses to individual learners and learner groups using Academy Builder\. This process is essential when your academy is set to assignment mode\.Setting Up the HomepageThe homepage settings allow you to configure the \.\.\. - [Catalog Mode: Assigning Courses to Learners](https://help.trainn.co/CVzpx3qw0C0-build-an-academy/4A3pNcJAvR8-catalog-mode-assigning-courses-to-learners.md): Assigning Courses via Catalog ModeCatalog Mode lets you use one LMS to train multiple external audiences like customers, partners, and resellers\. Each group sees a customized course catalog and design when they log in, so you can deliver different training experiences from a single platform instead \.\.\. - [Training Events in Academy](https://help.trainn.co/CVzpx3qw0C0-build-an-academy/iBa8Y2rlQLU-training-events-in-academy.md): OverviewTrainn allows you to schedule and manage Training Events directly within your Academy\. You can create landing pages for event registrations such as webinars or virtual instructor\-led training programs\. These events can be listed as quick links on your academy home page for easy learner regis\.\.\. - [Academy Management](https://help.trainn.co/W6iTc1hXv0Y-academy-management): Learn how to manage your academy\. This collections covers academy user roles, and permissions, learner management, configuring your academy, and essential documentation for academy authentication\. - [Academy Email Customization](https://help.trainn.co/W6iTc1hXv0Y-academy-management/H7ktp84AMdw-academy-email-customization.md): Email Settings Email Settings allow you to manage the email account used by Trainn to send and receive emails, such as notifications and system\-generated messages\. You configure email settings when you want to customize how your academy communicates with learners and ensure emails are sent from your\.\.\. - [Single Sign\-On SAML \(Academy\)](https://help.trainn.co/W6iTc1hXv0Y-academy-management/rhK9N2FzEBI-single-sign-on-saml-academy.md): Configure SAML Single Sign\-On In Identity Provider Enable Single Sign\-On with SAML Sign\-on mode Configure Client Id as https://\{workspace\-domain\-name\}\.api\.trainn\.co/academy Provide the Application Callback URL or reply URL as https://\{workspace\-domain\-name\}\.api\.trainn\.co/academy/saml/acs Get the \.\.\. - [Microsoft Entra ID SAML Single Sign\-On](https://help.trainn.co/W6iTc1hXv0Y-academy-management/8yhPaE463Zo-microsoft-entra-id-saml-single-sign-on.md): In this Article we will cover setting up SAML Application using Microsoft Entra ID SAML\. From Azure Admin Console, click on Microsoft Entra ID from the left navigation menu\. From Microsoft Entra ID overview page, Click on Enterprise Applications from the left navigation menu\. Click New Application\.\.\. - [Keycloak SAML Single Sign\-On](https://help.trainn.co/W6iTc1hXv0Y-academy-management/Lln5CiFGGws-keycloak-saml-single-sign-on.md): In this Article we will cover setting up SAML Application using Keycloak SAML\. From Keycloak Admin Console, click on Clients from the left navigation menu\. Click on Create Client button to create a client application which can be used to request authentication of a user\. Enter the client id and na\.\.\. - [Configuring Academy](https://help.trainn.co/W6iTc1hXv0Y-academy-management/oDohOYCOjWk-configuring-academy.md): Academy Configuration Academy Configuration allows you to customize your Academy to match your organization's branding, access requirements, and operational needs\. It is accessible to admins, owners, creators for configurations\. How to navigate to the Academy configuration? Click on Academy > Con\.\.\. - [Trainn : Single Sign On Integration Academy](https://help.trainn.co/W6iTc1hXv0Y-academy-management/MDZhSsm8l58-trainn-single-sign-on-integration-academy.md): 1\. Add an HTTP end point at your end GET When it will be called? We will redirect the user to this URL, when they click on "Login with XXX" button present in your academy login page\. What it should do? This HTTP end point should listen to HTTP GET method You need to check whether the user is aut\.\.\. - [Managing Learners](https://help.trainn.co/W6iTc1hXv0Y-academy-management/fb0w4LRUshI-managing-learners.md): Meet the Learner's TabWelcome to your all\-in\-one view of how users engage with your training content\. From videos to LMS modules, track what's working and drive better outcomes with real insights\. This is your Learner's Dashboard\.Automatic Engagement TrackingEvery time someone registers through your\.\.\. - [Types of user roles](https://help.trainn.co/W6iTc1hXv0Y-academy-management/41cRR8seWPI-types-of-user-roles.md): OverviewTrainn offers a flexible roles and permissions system that allows you to manage user access based on their responsibilities within your workspace\. Each role comes with a predefined set of permissions that control what users can see and do within the workspace\. These roles help streamline col\.\.\. - [Setup Custom Domain](https://help.trainn.co/W6iTc1hXv0Y-academy-management/SemzDp0Odic-setup-custom-domain.md): How to set up custom domain? Setting up a custom domain allows you to brand your Academy with your own website address, making it more professional and aligned with your organization\. Steps To set up custom domain:  Choose your academy subdomain  Select a subdomain that will serve as you\.\.\. - [Academy Moderator and Manager Roles](https://help.trainn.co/W6iTc1hXv0Y-academy-management/MFZwGPF6mFQ-academy-moderator-and-manager-roles.md): ModeratorModerators have broader access within the Academy portal and can manage all learner\-related activities across groups\.Key Capabilities:View analytics and performance metrics for all learners across the Academy\.Moderate and manage comments posted by learners\.Review and approve any tasks or as\.\.\. - [Learner Groups](https://help.trainn.co/W6iTc1hXv0Y-academy-management/89tZNg5qhFc-learner-groups.md): Organizing Learners with Learner GroupsWith Learner Groups, you can efficiently organize learners based on shared learning needs, ensuring the right content reaches the right teams at the right time\. Here's how you can utilize the Learner Groups dashboard to manage your learning environment effectiv\.\.\. - [Academy Reports](https://help.trainn.co/l9LFFpIc9HU-academy-reports): Learn how to measure course performance, academy metrics using Trainn's analytics dashboards\. - [Academy Analytics](https://help.trainn.co/l9LFFpIc9HU-academy-reports/AuXo8igvAog-academy-analytics.md): Academy and Course Analytics Guide body \{ font\-family: Arial, sans\-serif; line\-height: 1\.6; margin: 20px; \} h1, h2, h3 \{ color: \#333; \} p \{ margin\-bottom: 10px; \} ul \{ margin\-bottom\.\.\. - [Learner Analytics](https://help.trainn.co/l9LFFpIc9HU-academy-reports/5C0O8Gqi2l0-learner-analytics.md): Learner Analytics provides detailed insights into individual learner activity and engagement across your Academy\. This feature helps you monitor progress, identify engagement patterns, and optimize content strategy based on learner preferences and consumption data\.  Steps  Navigate to the \.\.\. - [Course Analytics](https://help.trainn.co/l9LFFpIc9HU-academy-reports/whsxLFtyosU-course-analytics.md): Course AnalyticsThe Course Analytics feature in Trainn provides detailed insights into learner engagement and performance at the course level\. It helps admins and moderators monitor progress, evaluate outcomes, and optimize course effectiveness based on real\-time data\.OverviewCourse Analytics displa\.\.\. - [Integrations](https://help.trainn.co/Xv69Rq5AhoM-integrations): Learn how to integrate your academy with your applications easily\. - [Webhooks Integration](https://help.trainn.co/Xv69Rq5AhoM-integrations/tdcsliJHpCw-webhooks-integration.md): Create an HTTP POST end point at your end with basic authentication Share the URL end point along with the auth details to us\. In the future, we will be providing an UI where you can update these end points Also share what events you would like to get subscribed to\. Right now, we can send the below\.\.\. - [Stripe Integration](https://help.trainn.co/Xv69Rq5AhoM-integrations/7l8BSk5QQRo-stripe-integration.md): How to Integrate with Stripe?Integrate Stripe for payment and billing processing when selling courses in your Academy\. This integration is essential for setting up paid courses and managing transactions\.Step 1: Connect Stripe to TrainnIn Trainn, click on Integration tabSelect Stripe > Connect&nbs\.\.\. - [Academy FAQ's](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s): Find the answers to all your queries on setting up, managing and building an Academy with the Trainn LMS\. - [How to reset password for the learner?](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/R4MizDJGPDo-how-to-reset-password-for-the-learner.md): Answer  Learners can reset their own passwords by clicking on forgot password on the login page\. A one\-time password will be sent to their email, which has to be entered\. And further set the new password\.  - [How to restore course access for a learner? ](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/wTB4R97a6z8-how-to-restore-course-access-for-a-learner.md): Answers When a learner exceeds the maximum number of attempts for quizzes or assessments, their course access becomes restricted\. This means they cannot progress further in the course and will need admin intervention to regain access\. The admins can restore the access by following the steps: Go to t\.\.\. - [Does Trainn support custom certificate templates?](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/zpima2C5Z7A-does-trainn-support-custom-certificate-templates.md): Answer Yes, Trainn supports custom certificate templates\. However, this feature requires assistance from our support team to implement\. Contact support@trainn\.co for assistance\.  - [Can I add images to the questions and options in quiz / assessment?](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/KikWbWZvd5Q-can-i-add-images-to-the-questions-and-options-in-quiz-assessment.md): Answers  You can add images to the options/choices in quiz / assessment, but not to the questions themselves\. - [Will the Learner be notified via email of changes made in course content?](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/AwkWiF3i9Jc-will-the-learner-be-notified-via-email-of-changes-made-in-course-content.md): Answer No, learners are not automatically notified via email when course content is updated or modified\. If content is added or removed, the learner's completion percentage will get adjusted automatically\. #### Administration - [Billing](https://help.trainn.co/6yM7O2ROQnw-billing): Learn about your subscriptions\. Understand how to upgrade, download invoices, and get access to frequently asked questions about billing\. - [Upgrade Trainn subscription](https://help.trainn.co/6yM7O2ROQnw-billing/k2KPVtNiR1U-upgrade-trainn-subscription.md) - [How do I upgrade from trial to paid plan?](https://help.trainn.co/6yM7O2ROQnw-billing/yubW2Rkl2XM-how-do-i-upgrade-from-trial-to-paid-plan.md): OverviewReady to unlock more features and scale your training content? Upgrading from your free trial to a paid plan in Trainn is quick and easy\. Here’s how you can do it right from your workspace\.StepsGo to your workspace settings and click on Pricing tab\.In the pricing section, click the "Upgrade"\.\.\. - [Download subscription invoice](https://help.trainn.co/6yM7O2ROQnw-billing/5z9DkUDNhVc-download-subscription-invoice.md) - [Check subscription validity](https://help.trainn.co/6yM7O2ROQnw-billing/x3BPBrz50VI-check-subscription-validity.md) - [Cancel Trainn subscription](https://help.trainn.co/6yM7O2ROQnw-billing/aAs7X6vKKIs-cancel-trainn-subscription.md) - [Roles & Permissions](https://help.trainn.co/g8NR87aPT4g-roles-permissions): Learn about workspace and user level permissions, how to administer your workspace, and get access to frequently asked questions\. - [How to Use Content Tags for Easy Filtering?](https://help.trainn.co/g8NR87aPT4g-roles-permissions/bW1P8endqrg-how-to-use-content-tags-for-easy-filtering.md): How to Add and Manage Tags for Easy Content FilteringIf your library is overflowing with content, finding the right piece at the right time can be tricky\. That's why we're introducing tags—a simple way to organize your content for easier filtering and search\.Steps to Add a Tag Select Edit Tags next\.\.\. - [Changing workspace display name](https://help.trainn.co/g8NR87aPT4g-roles-permissions/JksfK1ySdUY-changing-workspace-display-name.md) - [Setup email digest notifications](https://help.trainn.co/g8NR87aPT4g-roles-permissions/sEMbWqz9GyQ-setup-email-digest-notifications.md) - [Types of user roles](https://help.trainn.co/g8NR87aPT4g-roles-permissions/41cRR8seWPI-types-of-user-roles.md): OverviewTrainn offers a flexible roles and permissions system that allows you to manage user access based on their responsibilities within your workspace\. Each role comes with a predefined set of permissions that control what users can see and do within the workspace\. These roles help streamline col\.\.\. - [Adding new users](https://help.trainn.co/g8NR87aPT4g-roles-permissions/6eYbEEJwsjA-adding-new-users.md) - [Change user roles](https://help.trainn.co/g8NR87aPT4g-roles-permissions/D11i9OImSCU-change-user-roles.md) - [Revoke user access](https://help.trainn.co/g8NR87aPT4g-roles-permissions/ynvyoANlQ4I-revoke-user-access.md) #### New Releases - [Feature Releases, Enhancements & Fixes](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes): See what new is brewing in Trainn\. Get access to all the new and exciting features that we have been working on to make the Trainn experience better\! - [Intro Image Templates](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/JjWHcmmG7D0-intro-image-templates.md): Intro Image Templates You can now pick from a set of pre\-built intro image templates — or upload your own — when customising how your videos open\. How to set or change an intro image Open any video Click on the "Edit Slide" for an intro image\. For a new slide, click the "\+" icon and "Create Slide" \.\.\. - [Learner Management](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/QGkSsVtaCio-learner-management.md): Bulk Control over Learners Manage learner data at scale with our new bulk control feature\. This enhancement enables you to: Edit: Update learner information in bulk across fields like company and role\. Additionally, custom fields can be created by contacting support and then edited or updated as nee\.\.\. - [Course Builder](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/1ex0sq5pnZ8-course-builder.md): Shuffle & Set Quiz Size for Knowledge Checks and Assessments Optimize quiz experiences with advanced customization options: Shuffle Answer Choices: Randomize the order of answer choices for each learner, ensuring unique quiz\-taking experiences\. Shuffle Questions: Dynamically reorder questions so\.\.\. - [Guide Updates](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/YPYOx1SjEh0-guide-updates.md): Delete or reorder multiple steps in a guide You can now re\-order or delete guide \(interactive and step\-by\-step documentation\) steps in bulk\. Delete or reorder multiple steps in a guide Download guides in Markdown & HTML Format In addition to PDF, you can now export guides in Markdown or HTML \.\.\. - [Global Knowledge Hub](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/ooKQn5em3l8-global-knowledge-hub.md): The Multilingual Knowledge Hub feature enables you to host your entire documentation or knowledge base in up to 10 different languages within a single hub\. Instead of managing separate systems for each region, you create distinct language versions that learners can instantly switch between using a s\.\.\. - [Set up Video Brand Styles](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/QUeAkmRcR4g-set-up-video-brand-styles.md): How to Set Brand Styles for Your VideosIn this guide, we will walk you through the process of setting brand styles for your videos\. This feature is particularly useful if you have specific guidelines for your video content\.Step 1: Access Brand Styles Go to your workspace settings\. Click on Brand S\.\.\. - [SCORM Import for Courses](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/xNSYpS2eiUw-scorm-import-for-courses.md): What is SCORM? SCORM stands for Sharable Content Object Reference Model\. It's an industry standard for packaging and delivering digital learning content — think of it as a universal format that most Learning Management Systems \(LMS\) recognize and support\. If you've ever built training content in too\.\.\. - [Set Music Track Timing](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/aFNfFjhIXkY-set-music-track-timing.md) - [Introducing In\-App Tutorials](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/5aE8ZlIIjjg-introducing-in-app-tutorials.md): Introducing In\-App TutorialsTrainn’s In\-App Tutorials is a no\-code solution that enables Product and Customer Success teams to embed videos and training guides directly inside their application\.This allows you to deliver contextual, in\-app learning experiences — such as guided product tours or featu\.\.\. - [New Features, Enhancements & Bug Fixes](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/a47hWlqRT4Y-new-features-enhancements-bug-fixes.md): Features & Enhancements Structured Learning Mode Introduced guided learning paths for Academy home pages Enhanced settings for Academy home page customisation and flow control More Languages Supported in Academy Added Chinese and Indonesian languages Customer Import & Management Config\.\.\. - [How to Start Video Discussions?](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sMur6qGdd6g-how-to-start-video-discussions.md): How to Start Video Discussions? Video Discussions allow creators and admins to collaborate directly within videos\. This feature enables internal team members to provide feedback, suggest changes, and discuss content improvements in context\. A creator is someone who creates the video, this infor\.\.\. - [How to Enable Learners to Comment on Videos?](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos.md): How to Enable Learners to Comment on Videos? Learner Comments enable direct communication between learners and content creators within videos and guides\. This feature allows learners to ask questions and get clarification exactly where they need it\. A video creator is anyone who has created the\.\.\. - [New Features, Enhancements & Bug Fixes](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/DqaI8Gfv8Gs-new-features-enhancements-bug-fixes.md): Features & Enhancements CloudFront CDN Implementation Completed rollout across Backend, Academy and Hub with signed URL support and CloudFront URL encoding Faster global delivery and improved security for media delivery Recommended Guides \(Content Discovery\) Added new unified "Recommended Con\.\.\. - [Generate What's New](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/wuGPlUisXkA-generate-what-s-new.md): How to Generate a "What's New" Page Using TrainnIn this guide, we will walk you through the process of creating a "What's New" page for product updates using Trainn\. Follow these steps to efficiently communicate new features to your customers\.Step 1: Create Your Training ContentDocument the new feat\.\.\. - [Markdown Support for Knowledge Hub](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/79iDRZBFMOQ-markdown-support-for-knowledge-hub.md): Every page in your Knowledge Hub now has an AI\-readable version, automatically generated and always in sync\. This includes a \.md URL for every page containing the full content and video transcripts, a single llms\.txt file that indexes your entire knowledge base for AI tools, and "Open in ChatGPT" an\.\.\. - [Import Documents to Course](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/NzsHwZiU7JA-import-documents-to-course.md): When adding a PDF to a course chapter, you can now search and select documents you've already uploaded to the Trainn Library — instead of re\-uploading the same file every time\.What changedPreviously, every PDF had to be uploaded fresh each time you added it to a chapter\. It wasn't stored anywhere re\.\.\. - [Enhance with AI](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/LY5vDVuH2dA-enhance-with-ai.md): The "Enhance with AI" feature is an automation in Trainn's video creation workflow that transforms your raw narrations into professional\-sounding voiceovers\. When enabled, our AI analyzes your recorded speech and automatically polishes it, removing filler words, fixing awkward phrasing, and improvin\.\.\. - [4K Video Download](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/3njqGg4CmoE-4k-video-download.md): Trainn now supports 4K video exports, allowing you to download your product videos at the highest available resolution\. What is 4K? 4K refers to a video resolution of approximately 3840 × 2160 pixels — four times the resolution of standard HD \(1080p\)\. At this resolution, fine details remain crisp an\.\.\. - [Customize Guide Tooltip Position](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/DJBGAJzdeUk-customize-guide-tooltip-position.md): How to Change the Guide Tooltip Position on a PageIn this video, we will learn how to change the position of a guide tooltip on a page\. Follow these steps to customize the tooltip position for each screenshot: Select Tooltip Position\. Use the controls from the right control bar to choose where\.\.\. - [Translation Glossary](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/71FooAdvyMM-translation-glossary.md): The Glossary helps you maintain consistent terminology across all translations in Trainn\. If your team works with multiple languages or product\-specific terms, the glossary ensures every translation stays accurate and aligned with your brand vocabulary\. - [Introducing "Quick Sharing" for Videos](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/6maG8h2rB9c-introducing-quick-sharing-for-videos.md): Quick Sharing Feature in TrainnIn this video, let's learn how the Quick Sharing feature works in Trainn\. Quick Sharing allows you to create and publish a video instantly, as it goes live the moment you finish recording\. It's the fastest way to produce and share videos with customers\.Steps to Use Qui\.\.\. - [Add Warnings & Information in Guides](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/k01MP97Uv1U-add-warnings-information-in-guides.md): How to Add Warnings and Tips to Your GuidesIn this video, we will learn how to enhance your guides by adding warnings and tips\. Follow these steps to effectively incorporate them into your content\.Step 1: Start with a GuideBegin by opening your guide\. Here, you will find the options to add warnings \.\.\. - [Adding Images/GIFs to Video Descriptions](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/LOUKXax1PZY-adding-images-gifs-to-video-descriptions.md): How to Add Images and GIFs to a Video DescriptionIn this guide, we will learn how to add images and GIFs to a video description\. Follow these steps to enhance your video descriptions with visual elements\.Steps to Add Images Access the Description: Go into the description section of your v\.\.\. - [Bug Fixes & Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/Gf89ZPwrho4-bug-fixes-improvements.md): Improvements Enhanced Quiz Generator We've significantly improved our quiz functionality to provide more variety and precision: Supports both multiple\-choice and checkbox question formats Improved quiz generation that evenly distributes questions across all chapter lessons and prioritises content\.\.\. - [Tag Filter in Library](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/qtdUKOKvSI8-tag-filter-in-library.md) - [Setup Categories for Private Knowledge Hub](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/JjQdqLfrHI4-setup-categories-for-private-knowledge-hub.md): Setting Up Categories and Adding Collections in Learner GroupsIn this guide, we will walk through the process of setting up categories and adding collections in Learner Groups\.Steps to Set Up Categories Navigate to the Learner Groups section\. Select the specific Learner Group you want to work \.\.\. - [Enhancements & Bug Fixes](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/y6vPuk0gg3w-enhancements-bug-fixes.md): Improvements Preview Player The preview player now loads faster, seeks more responsively, and runs with greater stability overall\. We've also added keyboard controls for a more accessible experience — press Spacebar to play or pause, and use your Arrow keys to seek forward or backward\. Video Options\.\.\. - [Knowledge Hub Analytics Overview](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview.md): Knowledge Hub Analytics Dashboard WalkthroughIn this video, we will explore our brand new Knowledge Hub analytics dashboard, highlighting the significance of the metrics and how to utilize them effectively\. Previously, you had access to a limited set of high\-level metrics, but now, you have a compre\.\.\. - [In\-App Tutorial Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/DpAHO61mt84-in-app-tutorial-improvements.md): Top & Bottom Positioning for App Embeds In\-App Tutorials now support both top and bottom positioning\. Why is this important? This gives you more layout flexibility and control\. Previously, bottom positioning was not supported\. How can you use it? Choose top or bottom positioning for an app embed\.\.\. - [Bug Fixes & Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/If6r4zTSf3o-bug-fixes-improvements.md): Improvements Open comments and discussion as a popover and remove overlay\. Added error message and log for Elevenlabs api\. Academy page header made visible in all pages\. Included remove spotlight option in addition to reset\. Enabled bulk selecting guide steps using shift key\. Bug Fixes Date mo\.\.\. - [Dynamic Blur Control](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/qWJSLUo8DJg-dynamic-blur-control.md): How to Blur Sensitive Information in a Clip? The Blur a Spot feature protects sensitive information in your videos\. Use it to obscure specific areas such as login flows or password entries without affecting the overall video quality\.StepsNavigate to the video editor toolbar and click Blur a Spo\.\.\. - [Bug Fixes & Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/T9bHHUmtTPQ-bug-fixes-improvements.md): Improvements Added search feature for collections Enabled Background Music volume setting under workspace level settings Visually differentiated hidden slides in video editor Enabled Trainn Branding for all workspaces Bug Fixes Fixed color picker modal overlap issue in article editor - [Bug Fixes & Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/PB2cIZwMwiM-bug-fixes-improvements.md): Improvements Added rate limiting for test send emails Introduced prompt guard to handle prompt injection Added CTA links support in guide PDFs Added a new French voice Enabled video cloning for Scale plan users Added credentialless attribute to modal iframe for embeds Removed index number from\.\.\. - [In\-App Tutorials](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials): Introducing In\-App Tutorials\. Trainn’s no\-code solution to deliver videos and guides directly inside your product, right where your users need them\! - [Trainn User Identity API Documentation](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/OBYwhUrd1QA-trainn-user-identity-api-documentation.md): Setting User Identity for Trainn Embeds Before using the identity feature, ensure that User Identification is enabled in your In\-App Tutorials Configuration page\. Once enabled, calling identity allows Trainn to accurately attribute learner progression, overall engagement, and other analytics to the \.\.\. - [Setup & Installation](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/hujSnetwQYQ-setup-installation.md): The first step to creating In\-App Tutorials is configuring it for your application\. Share this documentation with your engineering team to complete the setup\. 1\. Add the In\-App Tutorials Snippet To enable In\-App Tutorials, you’ll need to add a one\-time JavaScript code snippet to your application’s H\.\.\. - [Setup for frameworks \(Vue, React, Angular\)](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/11kqrTSm2G8-setup-for-frameworks-vue-react-angular.md): Vue 3 import \{ onMounted \} from 'vue'; function loadTrainn\(\) \{ if \(\!window\.Trainn\) \{ window\.Trainn = \(\.\.\.args: any\[\]\) => \{ \(window\.Trainn\.q \|\|= \[\]\)\.push\(args\); \}; \} if \(\!document\.getElementById\('trainn\-script'\)\) \{ const s = document\.createElement\('script'\); s\.id = '\.\.\. - [Introducing In\-App Tutorials](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/5aE8ZlIIjjg-introducing-in-app-tutorials.md): Introducing In\-App TutorialsTrainn’s In\-App Tutorials is a no\-code solution that enables Product and Customer Success teams to embed videos and training guides directly inside their application\.This allows you to deliver contextual, in\-app learning experiences — such as guided product tours or featu\.\.\. - [Top 4 Places for In\-App Tutorials](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/At5C9H6LQdY-top-4-places-for-in-app-tutorials.md): Guide to Using In\-App Tutorials Before adding In\-App Tutorials, use this checklist to find high\-impact placements: Features or modules with repetitive “how\-to” support tickets Features or modules with low usage or adoption Features or modules that often require 1:1 training Features or modules wi\.\.\. - [Understanding URL Variables](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/NizpCj2i50g-understanding-url-variables.md): What are Static and Dynamic URLs? When you're setting up In\-App Tutorials in your application, you'll encounter two types of URLs: Static URLs A static URL is a fixed web address that always points to the same specific page\. It doesn't change based on user actions, sessions, or content being viewed\.\.\. - [Understanding In\-App Tutorial Limits](https://help.trainn.co/yDNi2PB4MIQ-in-app-tutorials/tebQQXa2Jzk-understanding-in-app-tutorial-limits.md): Depending on your plan there are certain limits for In\-App Tutorials, defined by the following: Number of In\-App Tutorials Number of Learners Number of In\-App Tutorials This represents the number of embeds that are in an active state within your product\.An In\-App Tutorial can exist in one of the \.\.\.