# Academy FAQ's

> **Source**: [Wiki](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s)
>
> <p>Find the answers to all your queries on setting up, managing and building an Academy with the Trainn LMS. </p>

## Browse Collection

1. [How to reset password for the learner?](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/R4MizDJGPDo-how-to-reset-password-for-the-learner.md) (Article)
2. [How to restore course access for a learner? ](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/wTB4R97a6z8-how-to-restore-course-access-for-a-learner.md) (Article)
3. [Does Trainn support custom certificate templates?](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/zpima2C5Z7A-does-trainn-support-custom-certificate-templates.md) (Article)
4. [Can I add images to the questions and options in quiz / assessment?](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/KikWbWZvd5Q-can-i-add-images-to-the-questions-and-options-in-quiz-assessment.md) (Article)
5. [Will the Learner be notified via email of changes made in course content?](https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/AwkWiF3i9Jc-will-the-learner-be-notified-via-email-of-changes-made-in-course-content.md) (Article)

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# ARTICLE: How to reset password for the learner?

## METADATA

- id: HgDQd5jNa3soCRLB8olWeg
- type: article
- source: Wiki
- content_url: https://help.trainn.co/mr2XZyH5TdM-academy-faq-s/R4MizDJGPDo-how-to-reset-password-for-the-learner

- collection_url: https://help.trainn.co/mr2XZyH5TdM-academy-faq-s

## CONTENT

**Answer **

Learners can reset their own passwords by clicking on **forgot password** on the login page. A **one-time password** will be sent to their email, which has to be entered. And further set the new password.