# Feature Releases, Enhancements & Fixes > **Source**: [Wiki](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes) > >

See what new is brewing in Trainn. Get access to all the new and exciting features that we have been working on to make the Trainn experience better!

## Browse Collection 1. [Set up Video Brand Styles](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/QUeAkmRcR4g-set-up-video-brand-styles.md) (Video) 2. [New Features, Enhancements & Bug Fixes](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/a47hWlqRT4Y-new-features-enhancements-bug-fixes.md) (Article) 3. [Adding Subtitles to your Video](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/PLtV6mzPsu4-adding-subtitles-to-your-video.md) (Video) 4. [Set Music Track Timing](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/aFNfFjhIXkY-set-music-track-timing.md) (Guide) 5. [New Features, Enhancements & Bug Fixes](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/DqaI8Gfv8Gs-new-features-enhancements-bug-fixes.md) (Article) 6. [How to Embed Trainn Videos/Guides Inside Intercom Articles](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/JYXcZKa80Ns-how-to-embed-trainn-videos-guides-inside-intercom-articles.md) (Video) 7. [Markdown Support for Knowledge Hub](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/79iDRZBFMOQ-markdown-support-for-knowledge-hub.md) (Article) 8. [Import Documents to Course](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/NzsHwZiU7JA-import-documents-to-course.md) (Guide) 9. [Intro Image Templates](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/JjWHcmmG7D0-intro-image-templates.md) (Article) 10. [Key Metrics ](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/dXXqhJ53I7k-key-metrics.md) (Article) 11. [Admin & Creation Health](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/4NQmQT1Yx9I-admin-creation-health.md) (Article) 12. [Content Performance by Channel ](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/iuvgXmju3rU-content-performance-by-channel.md) (Article) 13. [Learner Management](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/QGkSsVtaCio-learner-management.md) (Article) 14. [Course Builder](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/1ex0sq5pnZ8-course-builder.md) (Article) 15. [Guide Updates](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/YPYOx1SjEh0-guide-updates.md) (Article) 16. [How to Enable Learners to Comment on Videos? ](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/UesyONUlGOo-how-to-enable-learners-to-comment-on-videos.md) (Video) 17. [How to Start Video Discussions? ](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sMur6qGdd6g-how-to-start-video-discussions.md) (Video) 18. [Generate What's New](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/wuGPlUisXkA-generate-what-s-new.md) (Video) 19. [Global Knowledge Hub](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/ooKQn5em3l8-global-knowledge-hub.md) (Guide) 20. [SCORM Import for Courses](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/xNSYpS2eiUw-scorm-import-for-courses.md) (Article) 21. [Introducing In-App Tutorials](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/5aE8ZlIIjjg-introducing-in-app-tutorials.md) (Video) 22. [Introducing "Quick Sharing" for Videos ](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/6maG8h2rB9c-introducing-quick-sharing-for-videos.md) (Video) 23. [How to Add and Edit Elements(s) to a clip? ](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/m29Vtqf95bA-how-to-add-and-edit-elements-s-to-a-clip.md) (Video) 24. [4K Video Download](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/3njqGg4CmoE-4k-video-download.md) (Article) 25. [Translation Glossary](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/71FooAdvyMM-translation-glossary.md) (Guide) 26. [Customize Guide Tooltip Position](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/DJBGAJzdeUk-customize-guide-tooltip-position.md) (Video) 27. [Enhance with AI](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/LY5vDVuH2dA-enhance-with-ai.md) (Article) 28. [Add Warnings & Information in Guides](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/k01MP97Uv1U-add-warnings-information-in-guides.md) (Video) 29. [Tag Filter in Library](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/qtdUKOKvSI8-tag-filter-in-library.md) (Guide) 30. [Setup Categories for Private Knowledge Hub](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/JjQdqLfrHI4-setup-categories-for-private-knowledge-hub.md) (Video) 31. [Adding Images/GIFs to Video Descriptions](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/LOUKXax1PZY-adding-images-gifs-to-video-descriptions.md) (Video) 32. [Bug Fixes & Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/Gf89ZPwrho4-bug-fixes-improvements.md) (Article) 33. [How to Add and Edit Spotlight(s)?](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/KxRQ7WxiibM-how-to-add-and-edit-spotlight-s.md) (Video) 34. [Enhancements & Bug Fixes](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/y6vPuk0gg3w-enhancements-bug-fixes.md) (Article) 35. [How to Blur Sensitive Information in a Video? ](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/blur-sensitive-information-from-your-video.md) (Video) 36. [Bug Fixes & Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/If6r4zTSf3o-bug-fixes-improvements.md) (Article) 37. [Knowledge Hub Analytics Overview](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview.md) (Video) 38. [In-App Tutorial Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/DpAHO61mt84-in-app-tutorial-improvements.md) (Article) 39. [Dynamic Blur Control](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/qWJSLUo8DJg-dynamic-blur-control.md) (Video) 40. [Bug Fixes & Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/T9bHHUmtTPQ-bug-fixes-improvements.md) (Article) 41. [Bug Fixes & Improvements](https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/PB2cIZwMwiM-bug-fixes-improvements.md) (Article) --- # VIDEO: Knowledge Hub Analytics Overview ## METADATA - id: eZDljDfo50NwjuFjVFw4TA - type: video - source: Wiki - content_url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview - collection_url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes ## TRANSCRIPT - time: 00:00 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=0 text: In this video, let's see a quick walkthrough of our brand new Knowledge Hub Analytics dashboard highlighting what the metrics - time: 00:06 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=6 text: mean and how to use them. - time: 00:09 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=9 text: Knowledge Hub Analytics now gives you a deeper, ROI-focused lens into how learners use your - time: 00:15 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=15 text: content. - time: 00:17 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=17 text: Until now, you only had a couple of basic metrics, - time: 00:20 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=20 text: but this new suite unlocks far richer insights. - time: 00:24 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=24 text: To access this dashboard, click on "Analytics" tab under the Knowledge Hub section. - time: 00:30 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=30 text: Click on the date range and select the period you want to view analytics for. - time: 00:35 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=35 text: So right at the top, you'll see the big four metrics, - time: 00:39 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=39 text: Total Views, Unique Visitors, - time: 00:41 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=41 text: Average Engagement Time, and Total Support Time Saved. - time: 00:46 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=46 text: This gives you a quick snapshot of how much your hub is being used and the impact it's creating. - time: 00:52 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=52 text: Scroll down and you'll see a breakdown of engagement across videos, guides, articles, and documents. - time: 00:58 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=58 text: You can use it to identify which formats your learners prefer. - time: 01:03 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=63 text: Check the "Total Learners" metric, which shows learner activity over specific time intervals. - time: 01:09 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=69 text: You can use it to spot usage peaks, dips, and adoption cycles. - time: 01:15 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=75 text: Up next is your content performance breakdown. - time: 01:18 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=78 text: Each section highlights your most viewed content. - time: 01:22 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=82 text: You'll see quick "View all" link for full list. You can spot your top-performing assets - time: 01:28 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=88 text: based on their unique views and engagement time. - time: 01:31 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=91 text: And when you click on a specific content, you'll be redirected to the content level analytics page. - time: 01:38 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=98 text: You can spot your top performing assets. - time: 01:41 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=101 text: Identify what's resonating with learners. - time: 01:43 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=103 text: And understand where you might need to refresh or add new content. - time: 01:49 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=109 text: Now this is one of our favourite parts — Search Analytics. - time: 01:53 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=113 text: This shows what learners are searching for. How many times - time: 01:57 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=117 text: and whether they're finding the content they need. - time: 02:01 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=121 text: If you see high search count but low CTR!? That usually means learners are looking for something you haven't - time: 02:07 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=127 text: created yet. It's a great signal for new content. - time: 02:11 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=131 text: You can also find Search Performance Chart, which visualizes - time: 02:15 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=135 text: search count vs clicks over time. And this data is available only from November 25th, 2025. - time: 02:21 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=141 text: twenty five. - time: 02:23 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=143 text: At last, we have engagement time trends - time: 02:26 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=146 text: This tracks total and average engagement over time. You can use it to monitor if content updates are - time: 02:32 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=152 text: driving better engagement, - time: 02:33 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=153 text: and that's it. You can start using this right away to measure ROI, - time: 02:38 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=158 text: strengthen onboarding, and continuously improve your training content. - time: 02:42 url: https://help.trainn.co/uwzNgv9RU8k-feature-releases-enhancements-fixes/sKhy5CaJl4M-knowledge-hub-analytics-overview?start_time=162 text: If you have any questions, please contact us at support@trainn.co. Thanks for watching. ## SUMMARY # Knowledge Hub Analytics Dashboard Walkthrough In this video, we will explore our brand new Knowledge Hub analytics dashboard, highlighting the significance of the metrics and how to utilize them effectively. Previously, you had access to a limited set of high-level metrics, but now, you have a comprehensive, ROI-driven analytics suite to understand precisely how your learners engage with your Knowledge Hub. ## Accessing the Dashboard 1. Click on the **Analytics** tab under the Knowledge Hub section. 2. Select the date range for which you want to view analytics. ## Key Metrics Overview At the top of the dashboard, you'll find the big four metrics: - **Total Views** - **Unique Visitors** - **Average Engagement Time** - **Total Support Time Saved** These metrics provide a quick snapshot of your hub's usage and its impact. ## Engagement Breakdown Scroll down to see a detailed breakdown of engagement across various formats such as videos, guides, articles, and documents. This helps you identify which formats your learners prefer. ## Learner Activity Check the **Total Learners** metric to view learner activity over specific time intervals. This can help you spot usage peaks, dips, and adoption cycles. ## Content Performance Breakdown Each section highlights your most viewed content. Use the **Quick View All** link for a full list. Identify your top-performing assets based on unique views and engagement time. Clicking on specific content redirects you to the Content Level Analytics page, where you can further analyze performance and identify areas for content refresh or addition. ## Search Analytics This section shows what learners are searching for, how often, and whether they're finding the content they need. A high search count with low CTR indicates a need for new content. The **Search Performance Chart** visualizes search count versus clicks over time. Note that this data is available only from November 25, 2025. ## Engagement Time Trends This tracks total and average engagement over time, allowing you to monitor if content updates are driving better engagement. ## Conclusion Start using the dashboard right away to measure ROI, enhance onboarding, and continuously improve your training content. If you have any questions, please contact us at [support@trainn.co](mailto:supportattrain.co). Thanks for watching!