Also Answers

Why am I unable to upload a video file?

Solution

When uploading video files (screen recordings, webinar recordings), you must consider the file size limit based on your current subscription plan. 

Click to get your subscription details

Tip 💡: Keep your videos concise and focused - shorter videos are not only easier to upload but also more effective for viewer engagement and learning.

File Size Limits

Note 📝: The size limit applies to individual uploaded files, not your overall account storage.

You will be unable to upload a video that exceeds the above size limits. 

Additionally, if you wish to upload a video file exceeding the size limit, you can contact our support@trainn.co.