Introducing In-App Tutorials

Trainn’s In-App Tutorials is a no-code solution that enables Product and Customer Success teams to embed videos and training guides directly inside their application.

This allows you to deliver contextual, in-app learning experiences — such as guided product tours or feature walkthroughs — exactly where users need help, without any engineering effort.

As part of Trainn’s customer education suite, In-App Tutorials brings learning right into your product experience — helping you deliver training across the entire customer lifecycle.

Impact

• Improve Adoption
  Guide users through product features with in-app help to accelerate onboarding and drive faster activation.

• Reduce Support Tickets
  Empower users to learn directly within your product instead of visiting the help center or raising support requests.

• Deliver Seamless Learning
  Combine Trainn’s external learning tools — such as the LMS and Knowledge Hub — with In-App Tutorials to deliver a unified education experience across the customer journey.

Key Features

• No-Code Embedding
  Trainn’s no-code editor lets you point, place, and publish any video or guide directly within your application — no developers required.

• Icons
  Use pre-built or custom icons to embed tutorials anywhere inside your product. When users click the icon, the tutorial opens instantly.

• Tooltips + Tutorials
  A feature unique to Trainn,  that allows you to pair tooltips with tutorials. Tooltips appear on hover to provide additional context before users engage with the video or guide.

• User Identification (upcoming)
  Gain detailed insights on who views your In-App Tutorials. Identify users — customers or prospects — and track their progress and engagement within your product.