Revolutionize Customer Education with Train by Chargebee

If your training teams are still relying on one-on-one calls and scattered help docs to train customers, it's time for a change. The future of customer education is AI-powered, personalized, and built for scale. Train by Chargebee is redefining customer education with one powerful platform designed to:

• Create multi-format training content

• Build a knowledge base

• Scale a full-fledged training academy

Create Engaging Training Content

With our AI-powered creation tool, you can effortlessly create:

• Product training videos

• Guided product tours

• Step-by-step product documentation

• Detailed help articles

Simply choose the type of asset you want to create, hit record screen, select the required automations, and share your screen to record. Train automatically adds AI voiceovers, zooms, and spotlights to your screen recording, generating clean, editable clips for easy editing. Our intuitive video editor makes editing a breeze, even for first-time creators.

Effortless Sharing and Delivery

Sharing your videos is simple. You can:

• Share as links

• Embed them anywhere

• Choose from seven different delivery methods

For onboarding new customers, create a collection to bundle related training content into a single structured micro-learning module. Share all your content in one place with a single click.

Build a Comprehensive Knowledge Base

Turn your content into a self-serve resource with Train's Knowledge Hub. This no-code tool allows you to build a rich, organized library of training content, available to your learners anytime. You can:

• Set your brand styles

• Add content using no-code tools

• Choose to make it public or private

Private Knowledge Base allows for personalized content based on user logins.

Structured Learning with Train's Academy

For personalized, structured learning, Train's Academy is the solution. With our LMS, you can:

• Set up courses accessible anytime

• Structure content as lessons

• Add quizzes to reinforce learning

• Enable learners to earn certifications

Building courses is simple with Train. Design course overview sections, navigate course content, and easily turn content into lessons. Use the AI Quiz Builder for assessments and issue certifications at the end of each course. Customize your login page, homepage, and create personalized login experiences based on learner persona.

Analytics and Personalization

With Academy Analytics, gain in-depth data on course completions, quiz performance, learner retention, and top performers. Use the Learners tab to dive deeper into specific learner metrics, helping you measure impact and make data-driven training decisions. Group learners by department or role, and assign courses or knowledge-based content to automatically onboard users and personalize their training at scale.

Conclusion

With Train, you're not just creating content; you're building smarter, faster, and more personalized training experiences your customers will love. This complete video was made using nothing but Train. You can do the same for your product, your team, and your customers. Get started for free.