Trainn’s Knowledge Hub empowers you to build rich, scalable learning centers tailored to your audience—customers, employees, or partners. Whether you're addressing support queries, onboarding teams, or sharing product updates, the platform adapts to meet your training and enablement needs.

What You Can Build

Trainn's Knowledge Hub enables you to create comprehensive learning centers for customers, employees, and partners. Whether you need to address customer queries, onboard new team members, or educate users on product updates, our platform adapts to your needs.

Choose Your Hub Format

Trainn lets you choose the format in which you want to set up your learning centre, some examples include: 

Knowledge Base
Offer a knowledge base with self-serve resources that help reduce repetitive support tickets and scale customer support. Offer mixed content formats such as videos, guides and articles as self-seserve resources. 

Video Hub
Build a video-focused training portal for visual learners. Ideal to host product demos, how-to tutorials, and step-by-step walkthroughs that showcase your product in action.

Interactive Hub
Combine product tours with interactive documentation to create hands-on learning experiences. Users can practice directly within guided workflows while accessing contextual help.

Technical Documentation
Develop clean, article-based documentation and support portals. Optimized for technical teams who need searchable, well-organized reference materials.

Key Features of Knowledge Hub

Knowledge Creation
Trainn includes AI-powered authoring tools to help you quickly create how-to videos, step-by-step guides, interactive walkthroughs, and articles without needing external tools or design resources.

Public & Private Access
You can configure your learning center as public or private depending on your training objectives, giving you control over who can access your content.

Personalized Content Delivery
Group users based on roles or login credentials to deliver personalized knowledge base content, ensuring each user gets relevant and contextual learning material.

Whitelabelling
Easily align your learning center with your brand using no-code customization tools. Set up a custom domain, apply brand styles, and use your own logos and icons.

Security
Support secure access with multiple authentication options, including email-based logins, SSO, and SAML-based authentication for private knowledge bases.

Analytics
Track engagement through Google Analytics integration or use the built-in dashboard to monitor learning center usage and content performance.