Best Practices for general operations:
  • Define specific roles for each and every collaborator in your Trainn workspace.

  • For high quality and instant video creation, we recommend having a set of consistent creators whose primary responsibility is to create videos

  • Create new videos every week based on the most common support queries you receive.

  • Set up a cadence between CS, Product, and the Trainn power users to nail the perfect video creation to the hosting framework.

  • Create internal Folders and Sub-folders within Trainn to easily classify and demarcate videos.

  • Review the video analytics every week to see which videos need boosting and which videos are well received.

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Sumana Ammaiyappan

Updated on Aug 11, 2023