Moderator

Moderators have broader access within the Academy portal and can manage all learner-related activities across groups.

Key Capabilities:

• View analytics and performance metrics for all learners across the Academy.

• Moderate and manage comments posted by learners.

• Review and approve any tasks or assignments submitted by learners.

• Receive email notifications for task approvals and moderation requests.

Ideal For:

• Academy administrators or training coordinators responsible for monitoring overall learner engagement and content interaction at scale.

Limitations

• Cannot manage workspace settings (e.g., billing, integrations).

• Cannot add or remove users.

• Cannot change global branding settings.

Academy Manager

Academy Managers are team-specific managers who have visibility and oversight exclusively over their team's analytics within the Academy portal.

Key Capabilities:

• View analytics and performance metrics only for their assigned learner group.

• Access insights on how their team is engaging with Academy content.

• No Trainn workspace account required — Academy Managers can simply be added as learners and given Manager access.

Ideal For:

• Team leads or department managers who need visibility into their own team's learning progress but do not require full administrative access to the Trainn platform.

Limitations

• Cannot create or manage content.

• Cannot edit or view workspace-level analytics.

• Cannot add or manage users.